Problems with shipping

As a seller, you can specify your shipping rates, and set up payment instructions to be sent once the listing is won.

Contacting the courier if something goes wrong

The person who organises the shipping, usually the seller, must contact the courier if an item is lost or damaged in transit.

If the courier decides to compensate for lost or damaged items, compensation will go to the person who organises the shipping.


If you're having issues sending a sold item – we can help.

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