Feedback from the seller is unfair
If feel you've met your obligations and are unhappy with feedback you've received – get in touch with the seller.
We expect buyers to:
- Respond to emails as soon as possible
- Pay for goods purchased as soon as possible
- Provide a delivery address, or arrange pick up as soon as possible
Report unfair feedback
Report unfair negative feedback below if you feel you've tried to resolve things and are still left with unfair feedback.
Attach any relevant info to help your case, such as screenshots and proof of payment.
If you've received unfair feedback from a seller – we can help.