Managing feedback as a buyer

We'll show you how to leave feedback on the seller – plus how to edit or delete feedback.

feedback.svgPlace feedback to help other traders choose who to trade with.

 

Placing feedback

Feedback can be placed up to 45 days after the listing closes.

Share your experience – just make sure it's factual and in line with our Feedback policy.

1. Select Won from My Trade Me – then selectPlace feedbackfrom the listing.
2. Select a face Positive feedback faceNeutral feedback faceNegative feedback face and enter a comment – based on your trading experience.
3. Submit feedback

1. Select Won trophy-tick from ‘My Trade Me’ profile-framed.
2. Select the listing, then select Feedback under 'Next steps'.
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3. Select a face and enter a comment – then select Submit.
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1. Select Won trophy-tick from ‘My Trade Me’ profile-framed.
2. Select the listing, then select Feedback under 'Next steps'.
Place_feedback_from_purchase_summary_-_Android_app.gif
3. Select a face and enter a comment – then select Place feedback.
Submit_feedback_-_Android_app.gif

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Editing or deleting feedback

Feedback can be edited once. Deleted feedback can't be reinstated.

Coming soon!

To edit or delete feedback in the meantime, head to our desktop site.

1. Select Won from My Trade Me, then select Feedback placed to the right of the listing.

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(or, find the buyer's profile using the member profile search)

2. Find your feedback, then select delete this feedback or edit this feedback.

Submit_edited_feedback_-_Desktop_site.jpg

3. Confirm your changes.

Coming soon!

To edit or delete feedback in the meantime, head to our desktop site.

Coming soon!

To edit or delete feedback in the meantime, head to our desktop site.

Trades more than 45 days old

To edit feedback on a trade that happened more than 45 days ago, you'll need to visit the seller's feedback page. 

There are a few ways you can get there:

  • Select the seller's username from your own feedback page, if you received feedback from them.
  • Select the seller's username from your purchase confirmation email.
  • If you have the seller's username, you can search it.

 

Once you're on the seller's feedback page

  1. Scroll through their feedback to find the feedback you've placed. 
  2. Select the option to edit or remove the feedback.

 

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Disputing feedback

Find out what to do if you want to dispute feedback you've received from the seller.

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