Closing your account

How to close your account

You’ll need to get in touch with us to close your account.

What happens when you close your account? 

  • You can’t use Trade Me anymore.
  • Feedback you’ve received is no longer visible.
  • Your member profile becomes invisible to other members.
  • You’ll be refunded your remaining Trade Me account balance, less a $5.00 processing fee.

Other stuff

  • Your site history is kept for at least seven years, as required under the Tax Administration Act, and the Secondhand Dealers and Pawnbrokers Act.
  • There are some instances where we’ll consider deleting personal information, taking into account security considerations and our legal obligations.
  • If you close your account and then decide to reopen it down the track, get back in touch with us.

For more info, check out our privacy Help page.

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