Set up MFA with passkey authentication
Learn how to set up passkey authentication for Traded Me on your browser or device.
Secure your Trade Me account by using a passkey (like Face ID, Touch ID, or a device PIN) each time you log in.
About passkey authentication
Passkeys are a faster and safer way to log in without a password. Instead of trying to remember and type a password, a passkey lets you use the built-in security on your phone or computer.
You simply unlock your account the same way you unlock your device. You can use your fingerprint, a face scan (like Face ID), or your screen lock PIN.
Learn more about other authentication methods.
Asked to create a passkey
Passkeys are one of the most secure ways to keep your Trade Me account safe. If you haven't created a passkey on your device, you might see a message suggesting you create one. Follow the prompts to turn on passkeys.
Set up passkey authentication
Need help with passkeys?
Get tips and advice on Passkey troubleshooting.
To set up passkey authentication on the Trade Me website:
1. Go to My Trade Me.
2. Under ‘Update my details’, select Manage multi-factor authentication.
3. Open a new tab in your browser or use your email app to find a confirmation code in your inbox. Don’t refresh trademe.co.nz to check your email— if you do, we'll send another code.
4. Enter the code from your email.
5. Under 'Add more backups' select Passkey.
6. Follow your device's or browser's on-screen prompts to create and save your passkey (this usually involves scanning your fingerprint, using Face ID, or entering your device PIN).
7. A confirmation screen will appear once your passkey is saved.
Next time you log in, you'll be prompted to use your passkey to verify it's you.
To set up passkey authentication on the iOS app:
1. Go to My Trade Me.
2. Select profile-framed Profile & Account.
3. Select Settings.
4. Select multi-factor authentication.
5. Open a new tab in your browser or use your email app to find a confirmation code in your inbox.
6. Head back to the app and enter the code from your email.
7. Under 'Add more backups' select Passkey.
8. Follow your device's on-screen prompts to create and save a passkey (this usually involves scanning your fingerprint, using Face ID, or entering your device PIN).
9. A confirmation screen will appear once your passkey is saved.
To set up passkey authentication on the Android app:
1. Go to My Trade Me.
2. Select profile-framed Profile & Account.
3. Select Settings.
4. Select multi-factor authentication.
5. Open a new tab in your browser or use your email app to find a confirmation code in your inbox.
6. Head back to the app and enter the code from your email.
7. Under 'Add more backups' select Passkey.
8. Follow your device's on-screen prompts to create and save a passkey (this usually involves scanning your fingerprint, using Face ID, or entering your device PIN).
9. A confirmation screen will appear once your passkey is saved.
Edit your passkey name
If you use Trade Me on a few different devices, you might end up with multiple passkeys. Giving each passkey a clear name (like "My iPhone" or "Work Laptop") helps you easily keep track of them.
To edit your passkey name on the Trade Me website:
1. Go to My Trade Me.
2. Under ‘Update my details’, select Manage multi-factor authentication.
3. Select Passkey.
4. Select Edit.
5. Change your passkey's name. Select Save.
6. Select Save.
To edit your passkey name on the iOS app:
1. Go to My Trade Me.
2. Select profile-framed Profile & Account.
3. Select Settings.
4. Select multi-factor authentication.
5. Select Passkey.
6. Select edit Edit.
7. Change your passkey's name. Select Save.
8. Select Done.
To edit your passkey name on the Android app:
1. Go to My Trade Me.
2. Select profile-framed Profile & Account.
3. Select Settings.
4. Select multi-factor authentication.
5. Select Passkey.
6. Select edit Edit.
7. Change your passkey's name. Select Save.
8. Select Done.
Remove passkey authentication settings
You can switch to a different method (like an authenticator app) or turn off passkey authentication entirely.
To turn off passkey authentication:
1. Go to My Trade Me.
2. Under ‘Update my details’, select Manage multi-factor authentication.
3. Select Passkey.
4. Select Remove.
5. Select Continue to confirm.
6. Select Save.
If you have multiple passkeys set up, you will need to remove each one.
To remove your passkey on the iOS app:
1. Go to My Trade Me.
2. Select profile-framed Profile & Account.
3. Select Settings.
4. Select multi-factor authentication.
5. Select Passkey.
6. Select the red bin.
7. Select Continue to confirm
8. Select Done.
If you have multiple passkeys set up, you will need to remove each one.
To remove your passkey on the Android app:
1. Go to My Trade Me.
2. Select profile-framed Profile & Account.
3. Select Settings.
4. Select multi-factor authentication.
5. Select Passkey.
6. Select the red bin.
7. Select Continue to confirm
8. Select Done.
If you have multiple passkeys set up, you will need to remove each one.