Thanks for your advice Gary. There is a fault with the item, however I clearly listed in the description of the auction. They did come back to me after winning the auction asking about it, for which I stated that it was mentioned. I don’t intend on reducing the cost for them. They mainly want me to reduce the price, due to what they have seen items go for second hand elsewhere. Why do buyers do this! So frustrating, I don’t understand why they even bid.