Why did the customer service send me information after my ping cash withdrawal and need my driver's license for authentication, but I never received a reply after I sent my driver's license?It's been a week since I sent my driver's license, and all my funds have been locked up. I don't know what I should do.I didn't get any reply from all my official contacts. I don't know if I should deliver the goods now, and the customer service hasn't replied to me yet.