Ditch Aramex and we will stay
I also asked to speak to a supervisor - which I did. Still no difference. No one turned up. They say stuff - but nothing happens.
All of my communications - every single day - have been to 09 634 3704 !!! Makes no difference.
The message to TM is "Ditch Aramex and we will stay" - that can be our slogan. Yell it from the roof tops. All of my family members, cousins etc use TradeMe. Some of them will close their TM a/cs. They have ALL already stopped using Aramex. I will reach out to friends and associates on Facebook and LinkedIn. I will Twitter it everywhere. I am curious about how much of an impact one person can have. So this is going to be a project for me over the next few months. I will find ways to spread this. Btw I work in Software/Websites - so I know how to make things go viral ... And whomever reads ...
Agreed Murray! And yes, this reflects directly on TradeMe. I am taking a stand and will be closing my TM a/c - as soon as I have used the credit from my Aramex courier refund. I implore other's to also close their TM a/cs. Lets stand in solidarity until TM gets the message and ditches Aramex.
In fact I am not going to take these parcels to their depot. I DO NOT TRUST ARAMEX AT ALL. I am rebooking the parcels with NZ Post. I wish all of NZ would put this company out ot business. Btw many of their customer service operators have a very poor understanding of English. I was not able to talk with them so the conversation was reduced to basics ... "Parcel pick up - now" ...
BTW these are the tracking numbers: JJ00-0083-5247 and JJ00-0083-5246 The TradeMe Website says: "The courier will pick up the package on Mon 27 Nov". WONG TradeMe!!!! Perhaps at the very least change the message to "The courier probably will not pick up the package on Mon 27 Nov".
So a whole week has passed. I have rang Aramex every day. Every day they have promised the courier will urgently pick up the parcel. When I rang yesterday and explained what had happened every day - they assured me that the courier will pick up the parcel yesterday. But as with every single day - no courer turned up. The two parceld are still here. Those of you who defend Aramex are ignoring the gross issues that many of us face with this dispicable company! How TradeMe can do business with thse people I do not understand. As far as I am concerned this is as much a reflection on TradeMe. I ...
Well my two boxes have STILL not been picked up. The question I ask is how can TradeMe do business with them when they are so bad?
Oh - brilliant! Thanks Gary I will do that.Won't be able to throw a tanty at them though ... :)