But they sort of have completed the trade, however selected the incorrect shipping option for the address they supplied, therefore not paid the correct amount. Is this still how to progess with that in mind?
Someone purchased and paid standard post however provided a rural address which cost more to post. I have emailed numerous times saying I cannot send until full price is paid or a non rural address is supplied but heard nothing back. I have also placed a blue face asking them to read emails but still not heard from them. What do I do now?
Someone just purchased and paid with afterpay then emailed me asking for refund. If I refund I know I can get tm fees back but do I also automatically get the afterpay charges back too?