'Hi there, at the moment it is only possible to withdraw your full Ping balance to your bank account - the good news is we do have plans to change this, so keep an eye out! You can top up your Trade Me account using your Ping balance before withdrawing, but if you wanted to use Ping balance to pay for purchases, then you would need to top up at the time.' Ok, that was 2 years ago. Again I am wanting to transfer the bulk of my Ping balance to my bank account and again I do not see a way to do this. I want to make a partial transfer. Urgently.

Hi there, Gary- NZStocked. Firstly, apologies for my late reply. This whole episode had been a bothersome experience. To be frank, I just gave up in the end... I seemed to be going round and round in circles, and there's only just so much time one wants to spend on a computer...well, for me anyway. I cannot say that the direction I was going in was the right one... A kind and straight-talking Trade Me help person helped me after I opted to 'revive' (relist) my two listings and carry on as before. Not my initial aim in all this, but I have adjusted and am carrying on ok. Thank you.

This is a freaking nightmare. I will stick it out, though. I have to. Am hoping to have both listings deactivated by Christmas (laughing emoji). If I can't, then I will go to plan B, and that is: list both listings under basic and 'refresh' listing every 40 days or so...for the following 9 months or so.

Ok. Thank you for this. One question, though. I now see the term 'withdraw' coming up. We're talking computers here...if I 'click the withdraw button' is that different or the same to clicking the deactivate button somewhere?  Have gone to the listing in the status column and have clicked on the deactivate button...still the 'Products requiring attention' message comes up. There was no withdraw button as far as I could see. Why was it so simple to deactivate the first, $18.00 listing but not this $50.00 one? Confused and angry emoji. Hey, have gone back to the Product page and have seen thi...