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I guess the question is, “if I add a cash payment option”, how is this any different to offering bank deposit? The purchaser selects the cash option, and I email my bank details for them to make a cash deposit. Once the seller and buyer have each others contact details, there is nothing Trademe can do to prevent bank deposit being offered, leading to the same issues (fraud) Trademe say they are trying to prevent?
Flossy63 — I think bank deposit absolutely should still be allowed, and I say that as someone who even offers free shipping on top. My reasoning is pretty simple. Over roughly 10 years of selling on Trade Me, I’ve probably received around 2,000 bank deposits, and I’ve never encountered a single case of fraud. That’s not to say it can’t happen, but in practice it seems extremely rare if you follow basic precautions. I never ship anything until the money is actually sitting cleared in my account. Once funds are cleared, the risk is essentially gone. So I do struggle to understand how fraud is...
Callum — the logic here doesn’t really stack up. You can’t remove bank deposit as a payment method on the basis of fraud risk (this is their entire reasoning), while still effectively relying on it for shipping costs because Trade Me’s Ping system doesn’t properly accommodate variable freight. If bank transfer is supposedly unsafe, then allowing it in any part of the transaction undermines that entire rationale. At the moment, Trademe's position is contradictory. Bank deposit is “not allowed” for purchases, but is still required (or at least unavoidable) for shipping in many cases. That’s a...
AJ - Its clear from how the recent changes were implemented that Trademe completely forgot how buyers would pay for shipping for items paid by ping, (where shipping charges need to be calculated once a sale is completed and an address is known).Overall, I find the recent changes very poorly considered, I think i could have conjured up a better implementation with my eyes closed.
Just list the cash option, put a comment in your listing that buyers wanting to use bank deposit can select the cash option and you'll share your bank details once they select buy now - this achieves exactly what you are needing, being a bank deposit option. Just because you cant list bank deposit as a payment method, doesn't mean you cant offer this to your buyers once they have selected buy now, indicating cash payment.
As an in-trade member, I'm yet to see any of the dedicated tools and support Trademe are supposedly offering professional sellers.. this seems to be the justification as to why in-trade sellers are penalised to the extent that they are. There are options like sponsored listings, or trademe stores, but this isn't a dedicated tool, it's something we pay for. My products isn't a dedicated tool, its available to all including casual members. What are the dedicated tools and support offered?
I agree wholeheartedly Flossy63. I am in-trade and have for some time reported other members who are clearly reselling and who should be in-trade, they have multiple listings of the same item and list another as soon as one sells. It's been years of reporting the same sellers using community watch, without anything changing. I suspect they just ignore Trademe's email's requesting they declare themselves in-trade. A lot of trademe's policies are not really policies, as they are not enforced. If they are going to advertise criteria for being considered in-trade, then they need to enforce the...
Here’s hoping there are positive changes to clearly differentiate who is in trade and who isn’t. The tiny almost impossible to see in trade banner is somewhat pointless. With these changes we need to have clear differentiation.
So are they saying that causal members buying from a ‘in-trade’ seller will not pay a fee to purchase? Or will in-trade sellers be penalised both ways, eg pay the massive success fees we pay today, and lose customers due to our customers also being charged a fee to purchase. Love how comms are always so cryptic that we have to decipher what it means. Why haven’t in trade sellers received comms explaining any implications - surely we will be bombarded with casual sellers wanting to know if they will be charged a purchase fee, hence we should know how to respond
I’m confused, isn’t the make an offer feature optional? Ie if in trade members had the option of using it, we could turn it off and on, per listing. You both make it sound as though enabling this feature for in trade members would mean we a forced to activate it across all listings? I must be mistaken , as I was always of the understanding that casual members chose whether to activate it or not. Back to my original question, surely in trade members should have more functionality , not less? Enabling make an offer, would be the preference of the business, but why is the option not ava...
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I guess the question is, “if I add a cash payment option”, how is this any different to offering bank deposit? The purchaser selects the cash option, and I email my bank details for them to make a cash deposit. Once the seller and buyer have each others contact details, there is nothing Trademe can do to prevent bank deposit being offered, leading to the same issues (fraud) Trademe say they are trying to prevent?
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Created
6 Votes
Flossy63 — I think bank deposit absolutely should still be allowed, and I say that as someone who even offers free shipping on top. My reasoning is pretty simple. Over roughly 10 years of selling on Trade Me, I’ve probably received around 2,000 bank deposits, and I’ve never encountered a single case of fraud. That’s not to say it can’t happen, but in practice it seems extremely rare if you follow basic precautions. I never ship anything until the money is actually sitting cleared in my account. Once funds are cleared, the risk is essentially gone. So I do struggle to understand how fraud is...
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Created
5 Votes
Callum — the logic here doesn’t really stack up. You can’t remove bank deposit as a payment method on the basis of fraud risk (this is their entire reasoning), while still effectively relying on it for shipping costs because Trade Me’s Ping system doesn’t properly accommodate variable freight. If bank transfer is supposedly unsafe, then allowing it in any part of the transaction undermines that entire rationale. At the moment, Trademe's position is contradictory. Bank deposit is “not allowed” for purchases, but is still required (or at least unavoidable) for shipping in many cases. That’s a...
greg23
Created
5 Votes
AJ - Its clear from how the recent changes were implemented that Trademe completely forgot how buyers would pay for shipping for items paid by ping, (where shipping charges need to be calculated once a sale is completed and an address is known).Overall, I find the recent changes very poorly considered, I think i could have conjured up a better implementation with my eyes closed.
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Created
5 Votes
Just list the cash option, put a comment in your listing that buyers wanting to use bank deposit can select the cash option and you'll share your bank details once they select buy now - this achieves exactly what you are needing, being a bank deposit option. Just because you cant list bank deposit as a payment method, doesn't mean you cant offer this to your buyers once they have selected buy now, indicating cash payment.
greg23
Created
5 Votes
As an in-trade member, I'm yet to see any of the dedicated tools and support Trademe are supposedly offering professional sellers.. this seems to be the justification as to why in-trade sellers are penalised to the extent that they are. There are options like sponsored listings, or trademe stores, but this isn't a dedicated tool, it's something we pay for. My products isn't a dedicated tool, its available to all including casual members. What are the dedicated tools and support offered?
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Created
4 Votes
I agree wholeheartedly Flossy63. I am in-trade and have for some time reported other members who are clearly reselling and who should be in-trade, they have multiple listings of the same item and list another as soon as one sells. It's been years of reporting the same sellers using community watch, without anything changing. I suspect they just ignore Trademe's email's requesting they declare themselves in-trade. A lot of trademe's policies are not really policies, as they are not enforced. If they are going to advertise criteria for being considered in-trade, then they need to enforce the...
greg23
Created
4 Votes
Here’s hoping there are positive changes to clearly differentiate who is in trade and who isn’t. The tiny almost impossible to see in trade banner is somewhat pointless. With these changes we need to have clear differentiation.
greg23
Created
3 Votes
So are they saying that causal members buying from a ‘in-trade’ seller will not pay a fee to purchase? Or will in-trade sellers be penalised both ways, eg pay the massive success fees we pay today, and lose customers due to our customers also being charged a fee to purchase. Love how comms are always so cryptic that we have to decipher what it means. Why haven’t in trade sellers received comms explaining any implications - surely we will be bombarded with casual sellers wanting to know if they will be charged a purchase fee, hence we should know how to respond
greg23
Created
3 Votes
I’m confused, isn’t the make an offer feature optional? Ie if in trade members had the option of using it, we could turn it off and on, per listing. You both make it sound as though enabling this feature for in trade members would mean we a forced to activate it across all listings? I must be mistaken , as I was always of the understanding that casual members chose whether to activate it or not. Back to my original question, surely in trade members should have more functionality , not less? Enabling make an offer, would be the preference of the business, but why is the option not ava...
greg23
Created
3 Votes