It’s certainly a very interesting development, a store charging someone an additional fee (in addition to the cost of the item) for the privilege of buying something in their store. It feels a bit like the very surcharge's for digital payments that the government are trying to remove. Personally I think the issue with Trademe isn’t the success fee itself, but it’s the percentage charged. NZers don’t have a huge market to sell to, so Trademe should never be able to justify the level of fees the likes of eBay charge - despite this, I sell on both platforms, and I pay lower fees on eBay. ...

Henleyworks - I’ve raised this multiple times, after I was shocked to find out that overseas based sellers have an unlimited listing allowance and no high volume listing fees. Hence they can list hundreds of thousands of listings even if none of them sell. I’ve seen some sellers with 200,000 listings, and less than 100 sales across a 2 year period. I’m yet to comprehend how Trademe can think this benefits the site.

Just list the cash option, put a comment in your listing that buyers wanting to use bank deposit can select the cash option and you'll share your bank details once they select buy now - this achieves exactly what you are needing, being a bank deposit option. Just because you cant list bank deposit as a payment method, doesn't mean you cant offer this to your buyers once they have selected buy now, indicating cash payment.

As an in-trade member, I'm yet to see any of the dedicated tools and support Trademe are supposedly offering professional sellers.. this seems to be the justification as to why in-trade sellers are penalised to the extent that they are. There are options like sponsored listings, or trademe stores, but this isn't a dedicated tool, it's something we pay for. My products isn't a dedicated tool, its available to all including casual members. What are the dedicated tools and support offered?

I’m confused, isn’t the make an offer feature optional? Ie if in trade members had the option of using it, we could turn it off and on, per listing. You both make it sound as though enabling this feature for in trade members would mean we a forced to activate it across all listings? I must be mistaken , as I was always of the understanding that casual members chose whether to activate it or not. Back to my original question, surely in trade members should have more functionality , not less? Enabling make an offer, would be the preference of the business, but why is the option not ava...

I agree wholeheartedly Flossy63. I am in-trade and have for some time reported other members who are clearly reselling and who should be in-trade, they have multiple listings of the same item and list another as soon as one sells. It's been years of reporting the same sellers using community watch, without anything changing. I suspect they just ignore Trademe's email's requesting they declare themselves in-trade.  A lot of trademe's policies are not really policies, as they are not enforced. If they are going to advertise criteria for being considered in-trade, then they need to enforce the...

Here’s hoping there are positive changes to clearly differentiate who is in trade and who isn’t. The tiny almost impossible to see in trade banner is somewhat pointless. With these changes we need to have clear differentiation.

imadeyouthink - the payment instructions emails no longer send, despite it showing as sent when you look at your sold items. Multiple customers of mine have confirmed they dont receive the usual payment instructions email.

I’m also waiting for Trademe to highlight the tools they continue to spout as only being available for professional sellers, to somehow justify the fees in-trade sellers pay. Michelle on here (Trademe staff) is yet to point out a single professional seller tool available to us (that we don’t pay extra for). Sponsored listings is a paid product, my products is available to all including casual sellers, tradevine has a monthly fee, Trademe stores has a monthly fee.

I don’t think it’s casual sellers which are Trademe’s main revenue stream. In-trade sellers being charged 11.9% success fees, plus success fees on shipping, and enjoying none of the historical benefits causal sellers have seen like success fee free weekends, has and will continue to drive in-trade sellers away. These recent changes are either going to make or break Trademe. Unfortunately I think the latter will be true