Thanks Gary, so confirming doing the 2x extra relists to the live auction will carry over when auctions relist? I seem to recall when I historically made changes to live auctions for products listed using ‘my products’ the promotional extras didn’t work for the relists - they didn’t get applied to the relist as the option wasn’t selected via ‘my products’ - perhaps this has since changed?
All of my products are listed via 'my products' - if I add the 'super feature' option through 'my products' the price is a one off $3.95. There is no option to add $2 for two additional re-lists with the super feature option. If I edit the live listing, there is an option to select 'super feature' for $3.95 and $2 for 2x additional re-lists with super feature. I've always been of the understanding that I must make any feature/promotional changes within 'my products' and not to the individual live listing, is this still correct? and if it is, how do I take advantage of the $2 option for 2x ...
Thanks Callum! Much appreciated
I’ve often wondered, the delete icon next to any question and answer... If I answer a question, and then realise I need to add more info, can I delete the reply, and provide a new reply. Does the new reply also get sent to the person who asked question? I.e will they get the first answer, and then the second updated answer? I just want to be sure they are being notified that I have replied again. Thanks
I've often wondered why Trademe dont have a 'holiday mode' or 'temporarily closed' option? As a small home based business, we sometimes travel at short notice due to family commitments, and historically I've spent up to an hour going through 150+ listings adding a comment to each listing description so that potential customers are aware there will be a delay with shipping. I know this feature has been requested many times before - surely something like this wouldn't be difficult to introduce, Trademe already have the option to add a listing footer to each listing (this isn't obvious enough ...
imadeyouthink - the payment instructions emails no longer send, despite it showing as sent when you look at your sold items. Multiple customers of mine have confirmed they dont receive the usual payment instructions email.
I’m also waiting for Trademe to highlight the tools they continue to spout as only being available for professional sellers, to somehow justify the fees in-trade sellers pay. Michelle on here (Trademe staff) is yet to point out a single professional seller tool available to us (that we don’t pay extra for). Sponsored listings is a paid product, my products is available to all including casual sellers, tradevine has a monthly fee, Trademe stores has a monthly fee.
I don’t think it’s casual sellers which are Trademe’s main revenue stream. In-trade sellers being charged 11.9% success fees, plus success fees on shipping, and enjoying none of the historical benefits causal sellers have seen like success fee free weekends, has and will continue to drive in-trade sellers away. These recent changes are either going to make or break Trademe. Unfortunately I think the latter will be true
It’s certainly a very interesting development, a store charging someone an additional fee (in addition to the cost of the item) for the privilege of buying something in their store. It feels a bit like the very surcharge's for digital payments that the government are trying to remove. Personally I think the issue with Trademe isn’t the success fee itself, but it’s the percentage charged. NZers don’t have a huge market to sell to, so Trademe should never be able to justify the level of fees the likes of eBay charge - despite this, I sell on both platforms, and I pay lower fees on eBay. ...
Robster - my understanding is the buyer service fee only applies when purchasing something from a casual seller. If purchasing from an in-trade seller , a buyer pays no additional fees, as these are paid for by the success fees a in-trade seller pays. I’m quite concerned that many of my customers might misunderstand and think that they are also paying a buyer fee when buying from me, because all that differentiates me is a teeny tiny grey bubble which most people pay no attention to which says I’m in-trade.