Just me, or is everyone experiencing a slow down with 'my products'. I've taken about an hour to make 30 or so products live tonight, something that usually takes me a few mins. Even just finding the product I have already created is taking a few minutes, just watching my screen while the my products page searches. Something that used to take a few seconds, now takes several minutes.
Thanks Callum! Much appreciated
I’ve often wondered, the delete icon next to any question and answer... If I answer a question, and then realise I need to add more info, can I delete the reply, and provide a new reply. Does the new reply also get sent to the person who asked question? I.e will they get the first answer, and then the second updated answer? I just want to be sure they are being notified that I have replied again. Thanks
I've often wondered why Trademe dont have a 'holiday mode' or 'temporarily closed' option? As a small home based business, we sometimes travel at short notice due to family commitments, and historically I've spent up to an hour going through 150+ listings adding a comment to each listing description so that potential customers are aware there will be a delay with shipping. I know this feature has been requested many times before - surely something like this wouldn't be difficult to introduce, Trademe already have the option to add a listing footer to each listing (this isn't obvious enough ...
imadeyouthink - the payment instructions emails no longer send, despite it showing as sent when you look at your sold items. Multiple customers of mine have confirmed they dont receive the usual payment instructions email.
Flossy63 - I've posted a reply, it's pending, hopefully you get to see it.
Flossy63 — I think bank deposit absolutely should still be allowed, and I say that as someone who even offers free shipping on top. My reasoning is pretty simple. Over roughly 10 years of selling on Trade Me, I’ve probably received around 2,000 bank deposits, and I’ve never encountered a single case of fraud. That’s not to say it can’t happen, but in practice it seems extremely rare if you follow basic precautions. I never ship anything until the money is actually sitting cleared in my account. Once funds are cleared, the risk is essentially gone. So I do struggle to understand how fraud is...
Callum - I've posted a reply, it's pending. Hopefully you get to see it
Callum — the logic here doesn’t really stack up. You can’t remove bank deposit as a payment method on the basis of fraud risk (this is their entire reasoning), while still effectively relying on it for shipping costs because Trade Me’s Ping system doesn’t properly accommodate variable freight. If bank transfer is supposedly unsafe, then allowing it in any part of the transaction undermines that entire rationale. At the moment, Trademe's position is contradictory. Bank deposit is “not allowed” for purchases, but is still required (or at least unavoidable) for shipping in many cases. That’s a...
AJ - Its clear from how the recent changes were implemented that Trademe completely forgot how buyers would pay for shipping for items paid by ping, (where shipping charges need to be calculated once a sale is completed and an address is known).Overall, I find the recent changes very poorly considered, I think i could have conjured up a better implementation with my eyes closed.