When I started using MP a month or so ago, one of the features that I really liked was the ability to create a "listing" without it going live straight away by saving it as Deactivated. Then at my preferred time, I could locate it on the Inactive list, check the box, click on Activate and the listing would appear on TM. I could do this for multiple items at the same time. In the last week, when I do that, all that happens is that the listing becomes Active but not listed. To get it onto TM, I have to go into edit mode, change the setting to Activated and Save, and do this individually for e...

I just had the experience of listing an item with My Products where it reported the error that the product code I had typed was already being used, so I changed it and got the same error. I did this perhaps 10 times before it was "happy". I then found that it had created multiple identical listings all of which were active on TM. Fortunately I discovered this quickly after they went live. if it had been tomorrow, TM might have wanted to charge me to withdraw all the duplicate listings.  When I created another listing immediately afterwards, it worked perfectly (just saying that so readers u...

TM's changes today to the standard listing method has driven me across to My Products, despite being a casual seller, simply because I want the option of offering free postage when a second item is purchased - yes I still use snail mail. I managed to create a few Auction listings successfully, but when I went to create a Buy Now, the Shipping options changed from the following for an Auction : to this when Buy Now is selected - Specify shipping costs disappears - why????: I can't use a shipping template because it seems not to recognise the possibility of normal mail.

I have always indicated in my selling conditions that opting for standard NZPost mail is at the buyer's risk. Fortunately, very few items go astray, so it is rarely tested (once or twice, the buyer has gone on about it so much that I refunded him anyway). For higher price purchases, either I or the buyer will ask for tracking. Anyway, in the era of Ping, is this "buyer's risk" statement pointless? In the event of a Ping claim, would the TM Disputes Officer simply ignore it?

I have had two intending buyers report to me that an item that they had put on their watchlist which had then sold to someone else (as a Buy Now) was showing as having "closed and did not sell". They were asking me to relist it, when of course I couldn't as I had only one of the item. See the included screenshot from my view of the page as the seller and theirs as an intending buyer. The closing time (2.05 pm March 5) clearly shows that it is the same item.

A somewhat frustrating situation which I don't expect to be solved here, but I felt I needed to air it anyway. On March 22, I sold a small lot of of stamps for $2 (with postage of $2). A few days later, there was a payment from the buyer of $2 in my bank account, so only the stamps, not the postage. My initial assumption was that he intended to bid on some more lots to take advantage of combined postage, but no other bids eventuated.  So in the following week, I sent a polite email explaining he needed to pay another $2. No reply, no payment. So at the weekend, I sent another message, and a...