I recently sold something that was quite bulky and a buyer asked prior to bidding for the cost of delivery to another part of Auckland. I offered to drop it for $7 but didn’t know the actual address which turned out to be a lot further away than I had hoped. In the end I probably lost $10 on the trade, so it can work both ways. The ird km cost for running a car is $1.04 so unless it’s a very short distance or you’re already going there it’s not going to be profitable to deliver a trade yourself.
I have someone currently arguing over the cost of packaging for an LP record. Shipping collectable LPs in mint condition is risky because damage to the sleeve can devalue the item, and she is obviously a reseller. I put on the auction "Can be shipped in vinyl mailer", but didn't add shipping costs due to the complication of factoring the actual cost to me of a vinyl mailer ($3.50) into that. The buyer (who didn't inquire about shipping costs before bidding) is arguing I should make one for free using cardboard, tape and bubble wrap, and about the total cost (it's in an area where Aramex is ...
There's some software bug on the IOS mobile app not allowing me to save drafts. Comes up with a gibberish message. Not sure if it will let me finish a listing at all at the moment. Been like this for 2-3 days
There seems to be two problems. Unless I've missed something you can't show both Aramex and NZ Post delivery charges, and Aramex charges much higher rates for some rural properties that NZ Post doesn't class as RD. The second problem is that Trademe sends them the cost of non-rural delivery automatically if they don't have their address loaded. Some rural buyers pay that and send a delivery address that doesn't have a rural delivery code, hoping they will get away with it. Just got another trying it on today. Trademe needs to improve the app so that buyers seeking delivery need to enter th...
Another reason to use Trademe less. I would have thought they could ill afford to lose any more business to Marketplace
Ok I hadn’t spotted that option, and it may deter some from trying to avoid it but in most cases it seems to be a deliberate strategy to ignore what it says in the listing or mislead, eg by sending the address with RD omitted and asking what the total cost is including shipping
I get that but if you’re using a shipping option other than tm couriers (eg nz post bag) there isnt room to stick that in easily
I'm seeing an increasing number of rural buyers attempting to avoid the RD surcharge by omitting the RD info in the delivery address they supply, or not paying the appropriate amount when the posted shipping amount states "RD extra". This obviously doesn't happen (except maybe with Aramex) if their shipping address is uploaded to their Trademe profile or if the seller gets a quote via Book a Courier. Presumably they're hoping the seller won't notice that they're forking out an extra $5.50 or whatever on shipping, but it's an unnecessary waste of time having to get them to top-up the payment...
I have the opposite problem. I can’t get them to pick up my parcels, which were supposed to have been collected a week ago. Have tried their call centre, online inquiry form and texting the useless driver multiple times. Once he took 10 days. Pretty sure he hasn’t been at work as I haven’t seen a van the whole time. Fortunately my packages haven’t been stolen, but it looks to buyers that it’s my fault 😡
It possibly depends on the local driver, but in my area Aramex drop off signature-required packages without getting a signature or even knocking on the door. I challenged one delivery that went missing and the driver had forged a signature. Their response was it didn't matter the gps showed the driver had delivered it (I'm sure that was just BS to fob me off), but they refunded it in the end.