There's some software bug on the IOS mobile app not allowing me to save drafts. Comes up with a gibberish message. Not sure if it will let me finish a listing at all at the moment. Been like this for 2-3 days
Wow, 6 weeks is quite generous. I sent the buyer a message saying he was going to be charged storage after a final date. That got him motivated and he collected it the day after the final date. Needless to say he got a red face. I have added something to my payment instructions now
There seems to be two problems. Unless I've missed something you can't show both Aramex and NZ Post delivery charges, and Aramex charges much higher rates for some rural properties that NZ Post doesn't class as RD. The second problem is that Trademe sends them the cost of non-rural delivery automatically if they don't have their address loaded. Some rural buyers pay that and send a delivery address that doesn't have a rural delivery code, hoping they will get away with it. Just got another trying it on today. Trademe needs to improve the app so that buyers seeking delivery need to enter th...
The last response was he was going to get his brother to pick it up but hasn’t responded to further messages for some time. I will tell him he will be paying storage fees of $10 per week.
Sold a large item (2m long, a pain to have sitting around). Had lots of difficulty getting any response from buyer (who has about 10% negative feedback). Eventually got paid after about 10 days. 25 days after the sale the item hasn't been uplifted, in spite of several reminders. I've threatened to chuck it out if it isn't collected today in order to bring it to an end. Is this reasonable?
Another reason to use Trademe less. I would have thought they could ill afford to lose any more business to Marketplace
Ok I hadn’t spotted that option, and it may deter some from trying to avoid it but in most cases it seems to be a deliberate strategy to ignore what it says in the listing or mislead, eg by sending the address with RD omitted and asking what the total cost is including shipping
I get that but if you’re using a shipping option other than tm couriers (eg nz post bag) there isnt room to stick that in easily
I'm seeing an increasing number of rural buyers attempting to avoid the RD surcharge by omitting the RD info in the delivery address they supply, or not paying the appropriate amount when the posted shipping amount states "RD extra". This obviously doesn't happen (except maybe with Aramex) if their shipping address is uploaded to their Trademe profile or if the seller gets a quote via Book a Courier. Presumably they're hoping the seller won't notice that they're forking out an extra $5.50 or whatever on shipping, but it's an unnecessary waste of time having to get them to top-up the payment...
Don't know if this just happens when you list using the IOS app, but I find it irritating to re-enter what my suburb for pickup is each time I make a new listing. I often forget to do it and then get the inevitable 'Where in Auckland is pickup? question. And for some dumb reason you can't change from 'suburb unspecified' to show it after there has been a bid. Same with delivery address. A waste of time having to wait for an email, then manually enter it to get a quote, and put up with addresses that don't come up or have too many characters to fit. Just make them both the default and allow ...