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According to Trade Me, "Sellers are obliged to remove a bid when asked to do so, within reasonable notice from the close of the auction.". So yes, you have to remove the bid, there's nothing much you could do. ref: https://help.trademe.co.nz/hc/en-us/articles/360052957231-Removing-bids Screenshot as at 24 Jan 2022 0955
Wow, that sounds very serious. I don't think a seller would have access to the credit card details of a buyer if you did pay with Ping, I believe the transaction is handled by Trade Me and nothing gets to the buyer except the payment. You need to get in touch with Trade Me urgently and ask them to investigate what happened. Or maybe you could ask the seller how they got hold of your credit card details.
Gary-NZStocked, that's interesting, I've never received that email. The payment mode is always mentioned in the first "Purchase complete..." email, and I'll received a second "Ping Payment Received" email, but no second payment received email for AfterPay.
Donal, we do get to select an estimate for each option, from a list of estimates provided by Trade Me, we don't get to enter our own estimates.
Donal, precisely, I don't understand why Trade Me wants seller to select a delivery "estimates" in the new shipping templates, just doesn't make sense, sellers have no control over when a parcel gets picked up and gets delivered, how are they supposed to provide that "estimates"...haha
L, maybe you're right, OP could be referring to other modes of payment. BUT, Trade Me only shows payment received from Ping (plus email) and AfterPay (no email). Trade Me can never tell whether a bank transfer payment has been completed. Hmmm...now, I'm confused...haha
Thanks Gary, that also means OP should be able to see the payment details on top of the original (now sold) listing page, if they have access to the seller's account.
I'd trust Trade Me on this, as long as the payment shows up in my Ping or AfterPay balance, I'll ship the product. So far so good. And yes, the address showing up means nothing. I'm still using the old Sold page, it's easier to see the payment there, but I won't go into the details here since Trade Me is already switching to the new Sold page, not sure how payment look like in the new page.
That depends on what you base your argument on, in the "Code of conduct" page: https://help.trademe.co.nz/hc/en-us/articles/360007265051-Code-of-conduct Sellers agree to:<snipped>Ensure items are shipped as soon as possible, and within a week of receiving payment and delivery address, unless otherwise indicated in the listing or agreed by both parties. <snipped> But in the purchase complete email a seller receives and I quote: It is your responsibility to ensure that the goods are delivered within seven days. But technically, this email is not something a buyer can see, so IMHO it's bette...
Stefanie, it's good to diversify and try out other platforms and not put all your eggs in one Trade Me basket. There's always a risk but you might also be pleasantly surprised.
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Recent activity
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According to Trade Me, "Sellers are obliged to remove a bid when asked to do so, within reasonable notice from the close of the auction.". So yes, you have to remove the bid, there's nothing much you could do. ref: https://help.trademe.co.nz/hc/en-us/articles/360052957231-Removing-bids Screenshot as at 24 Jan 2022 0955
Arthur
Created
0 Votes
Wow, that sounds very serious. I don't think a seller would have access to the credit card details of a buyer if you did pay with Ping, I believe the transaction is handled by Trade Me and nothing gets to the buyer except the payment. You need to get in touch with Trade Me urgently and ask them to investigate what happened. Or maybe you could ask the seller how they got hold of your credit card details.
Arthur
Created
0 Votes
Gary-NZStocked, that's interesting, I've never received that email. The payment mode is always mentioned in the first "Purchase complete..." email, and I'll received a second "Ping Payment Received" email, but no second payment received email for AfterPay.
Arthur
Created
0 Votes
Donal, we do get to select an estimate for each option, from a list of estimates provided by Trade Me, we don't get to enter our own estimates.
Arthur
Created
0 Votes
Donal, precisely, I don't understand why Trade Me wants seller to select a delivery "estimates" in the new shipping templates, just doesn't make sense, sellers have no control over when a parcel gets picked up and gets delivered, how are they supposed to provide that "estimates"...haha
Arthur
Created
-1 Votes
L, maybe you're right, OP could be referring to other modes of payment. BUT, Trade Me only shows payment received from Ping (plus email) and AfterPay (no email). Trade Me can never tell whether a bank transfer payment has been completed. Hmmm...now, I'm confused...haha
Arthur
Created
0 Votes
Thanks Gary, that also means OP should be able to see the payment details on top of the original (now sold) listing page, if they have access to the seller's account.
Arthur
Created
0 Votes
I'd trust Trade Me on this, as long as the payment shows up in my Ping or AfterPay balance, I'll ship the product. So far so good. And yes, the address showing up means nothing. I'm still using the old Sold page, it's easier to see the payment there, but I won't go into the details here since Trade Me is already switching to the new Sold page, not sure how payment look like in the new page.
Arthur
Created
0 Votes
That depends on what you base your argument on, in the "Code of conduct" page: https://help.trademe.co.nz/hc/en-us/articles/360007265051-Code-of-conduct Sellers agree to:<snipped>Ensure items are shipped as soon as possible, and within a week of receiving payment and delivery address, unless otherwise indicated in the listing or agreed by both parties. <snipped> But in the purchase complete email a seller receives and I quote: It is your responsibility to ensure that the goods are delivered within seven days. But technically, this email is not something a buyer can see, so IMHO it's bette...
Arthur
Created
0 Votes
Stefanie, it's good to diversify and try out other platforms and not put all your eggs in one Trade Me basket. There's always a risk but you might also be pleasantly surprised.
Arthur
Created
0 Votes