Ella

10

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Recent activity from Ella
  • Ella commented,

    Thank you, but why doesn't it come above other listing in the slightly higher category of 'tables'? Surely the featured listings sit above general gallery listings? Also, if I search 'dining table' as a search term, and filter for Auckland once again you have to sift through several pages of non feature listings - https://www.trademe.co.nz/a/marketplace/home-living/search?search_string=dining%20table&user_region=2

  • Ella created a post,

    Hi there, I have listed a dining table twice with a 'Feature Combo' but it is not coming up at the top of the listing or anywhere near for that matter.  The description says 'Appears above Feature Listings' but it doesn't seem to appear even above normal listings, it's even below many listings without images. When I look in the category (Dining Table) and location (Auckland), it comes up on page 8 (on desktop)!!! The feature combo functionality appears broken, please help. Listing #4245283494 Thank you  

  • Ella commented,

    Update on this situation - I asked someone I know to ask a question on the sellers' listing for me and they couldn't either. Definitely a problem with the seller, not a blacklisting situation. Unless they are able to turn off questions for everyone on TM, which I don't think is possible. Listing is #4095490799

  • Ella commented,

    Thanks for everyone's input though.

  • Ella commented,

    They are selling shelves and clothing, it's the shelves I am interested in. I tried the live chat this morning and they couldn't help. I'm going to give up on these shelves and wait for more to come up.

  • Ella commented,

    I've watched one of their auctions but that is it! I also have 100% positive feedback and I've never dealt with this seller before so I don't see any reason to have been blacklisted by them. 

  • Ella created a post,

    There is a seller whose listings I can't ask questions on. When I submit a question it says 'You are unable to use this feature'. I can ask questions on other sellers' listings, just ones to this seller are blocked. They have over 500 feedbacks, highly rated. They keep relisting a particular item I want but I can't ask key questions about it, it is highly frustrating. Seeing no questions on any of their listings makes me think no-one is able to question them. This seems like a bug? I wish Trademe would provide an actual help contact instead of just directing you in endless circles to useles...