I've had the same hotmail account since the 1990s which I've been using on TradeMe since 2011 with no problems. Now no emails at all from TradeMe. I've followed all of the instructions above. I regularly check my junk email folder anyway and I've added all the emails to safe list. I really don't want to have to set up another account but looks like I'll have to. TradeMe please try and sort out.