Increased workload at TM maybe due to a disturbing trend i am finding with high volume vendors importing what appears to be low quality products. I have purchased 3 products from 3 different vendors over the last 6months...and all have arrived faulty. Thankfully 2 of 3 have resolved the issue but it does take time. Going through last one now. Im 5 weeks in and still no result. If it happened to me 3 times in 6 months, i shudder to think how many cases TM are handling overall. TM needs to caution these big vendors. They are breaching the fair trading act and spoiling an almost perfect tradin...
I have recently purchsed 3 different products, all of which arrived faulty. They dont work at all. They were cheap products sold by suppliers that have many thousands of sales. My theory is they are being purchased in bulk from china, relying on volume sales for profit, but are not bothering to test them. It is a troubling trend that until recently has never happened to me. Some people may not even bother to complain about a $8 product ... but i have spent $150 on these 3 products. Some may say you get what you pay for...however if the product arrives faulty, we are basically paying for n...