Goal achieved. TM has removed the negative feedback. Thanks to you all in the community for all the advice and support. I would never have persevered without your advice.

The first person I chatted to on live chat called in a second person to chat to me. They both declined to do anything about the feedback. The buyer already has 8 bad feedbacks ( 5oo sales) She clearly a problem. I pretty Much feel picked on/ sidelined by TM

Well that was a waste of my valuable sleeping time! TM wants me t prove a negative!!!! Becuase she hasn't shown proof of the holes-. TM want me to show proof there aren't holes!!!! I no longer have the blanket with me. Im bitterly dissapointed. they could at least have compromised with a blue face.    

I'm very disappointed with trade me. I sent photo proof of my email asking the buyer to show proof of damage and asked her to suggest a fair compensation. I provided a photo of her reply in which  said that she will try to take a photo.( among other aggressive statements)That's proof enough that she has falsely claimed i din not respond to her complaint.  That was a week ago. Still no photo yet "trade me" claims she hasn't breached any policy. Shame on you trade me. I'm going to be a whole lot less active on trade me from now on. This buyer has made 500 transactions and has 8 bad feed backs...

mY products has only imported 14 of my listings. Id selected to import all. There was supposed to be 24 altogether. How do i import the rest? I don't see how to do that. Ive tried.   When my listing got "transferred" to my products. Are the watchers also part of that transfer? Or is a whole new listing