I accepted an offer on 9th March and have sent 2 emails - both ignored.  I have left negative feedback and now need to request a refund of fees.  However, I can't find out how to do this with things changed.  Is request a refund currently available?

A buyer has asked for cost of combined shipping for 5 items in her cart.  How do I see what is in her cart?  Spent hours looking for this.  I can't tell size of items so how can I quote?  She asked on small item (fits in A4 envelope) but there could be large items in the cart.  Also, could this be from multiple sellers?  Always happy to combine shipping but surely there is somewhere that I can see what items she wants to buy? When I try to search 'selling via cart', etc Help comes up with 'car'.  So frustrating as I don't like to delay sales and asking buyer what is in her cart makes me fee...

Thanks to TM for sorting shipping problem out promptly.  Still another problem though.  Can't edit listing to add buy now to meet an offer from prospective buyer (found this offer via email).  As I originally listed the 4 items, one after the other, at the same time I think this will persist until end of auction.  I will bring all these forward to end tomorrow and start afresh.  Hopefully that will solve the problem.

In case it is needed here - 3486551460, 4832610856

Replied via email.