Thank you all for your responses.  We have taken the necessary steps with continuing to update TM with copies of all correspondence plus blacklisting seller etc.  The seller continues to email but we are not responding and just forwarding to TM.  As a family, we have made the decision that once this messy episode has come to an end, we will ask TM to put this item up for fundraising (with full description and photos of the item) for Starship who have been amazing to our family and extended family.  Got to turn a negative in to a positive, right!

Thank you all for your help. I sent photos to both TradeMe and the seller. The damage was very obvious and covered one whole side of the piece, I am waiting to hear from both parties.

Thank you - will get on to it now.  

Plus he send me another message not via email but on an item I am selling...

I have just received an email from the seller, who is quite the nasty piece and there is also a threat in his email.  He tells me that his item can sell for hundreds of dollars and that I will be sorry for the negative feedback (plus other things) I posted.  He has asked I remove my feedback, he also advises that it is normal to have the type of damage on the item I purchased which I find hard to believe as it is one whole side of the item that he did not disclose or show in photos.... concerned of the tone of his threats and he has asked I call him or things could get worse for me.  Not su...

Hi Dee - no I take all my own photos.