Hi Malcolm, you should be able to add your number using the '+61' prefix, and pop the rest of your number in the box to the right, shown in the screenshot below. If that's not working for you, you can try using a different number to register then fix it up once your account is up and running. If you still aren't having any luck, get in touch with our Customer Experience team.

Hi there, you are able to update your account details from both the app and the site from your phone's web browser. You can currently only book non-Trade Me parcels through Book a Courier from the site, but you can also do so from your phone's web browser. Just pop over to trademe.co.nz from your phone's web browser, then tap on My Trade Me in the top right corner. Here's a screenshot of the site from my phone:

Hi Geoff, the photos on a listing are the intellectual property of the seller and since it's already been a while they may have been archived from the site, but if there is a reason you need them you can contact our team for a hand and they can check. If it was a classified listing, they'll require proof of the purchase too.

Hi Hrvoje, BidBud emails aren't from us, but our team can look in to the back end and see if they can spot why the emails from us aren't arriving, just contact them here.

Hi Gary, that's a good question, and your current method sounds practical. For auction listings that run for about 7 days, it would be reasonable to report these once per listing/relisting. For classified listings that can run for 90 days, or longer with relists, these can be reported again about every 2 weeks. Generally reports are reviewed in less than 7 days, but occasionally it can be longer.If you've reported a listing/relisting a few times already, and you are sure there is a problem that hasn't been addressed, you can reach out to our team directly to get clarification. 

Hi Colin, the listing's start date won't reset when you update your listing, including if you upgrade to a Premium bundle

Hi Terry, you've done the right thing contacting our support team. You will need to cancel the booking with NZPost so they know not to pick it up, then our team can refund the booking for you. You are welcome to make a new booking with the correct details now, or wait for the refund.

Hi Terry, the seller's email address will show on the listing in your Won folder so you can contact them that way

Hi Gary, thanks very much for the feedback and for pointing these out! I'll take these to the team and see what we can do

Hi Doctor, that certainly sounds unusual. Could you please check on the full site there aren't listings showing there either, and if possible send in a screenshot of the "Your listing is now live" message from the app