cont./... Following year I tried them again - instructions on each order where box is located...new driver went to door. I rang call centre next day, specifically asking them to tell driver where box is. Same again...next day I happened to be coming back up drive, driver was sitting outside house - I was just relieved he was there. Contrary to your belief, I'm smart enough to know NOT to show frustration to driver and politely showed him where box is. Anyway, long story already too long - it happened again just a few weeks later SAME driver! (a) he didn't read the instructions about box on ...

Flossy - really ? You need to put down the people complaining about poor service to bolster your argument! You only have to look at how many complaints there are about one company compared to others to see which is the least reliable. Earlier today, TM even closed one of the other threads about A because "We have a few similar posts open at the moment so I'm closing this one for comments now" Pass The Parcel are much improved and they photograph every drop off at the door now....you made a sweeping statement about them that's no longer valid. I am yet to have one single issue with them. Of ...

Flossy - just because yourself and others haven't had many issues with Aramex doesn't mean they aren't worse than other companies. So so many people have had problems with them, their reputation is severely tarnished.  On first using BAC Aramex, the local driver happened to be extremely reliable. He left and it went downhill badly from thereon. You suggested calling the local depot - you may have done so much business that you have your local number - try getting through to them if you don't. I lost count of the times I had to call for non pick ups...one time packages sat there for a whole ...