It's been happening on mine for a few months and I've always got the postage up, wondering if it's either when people send the address just through the app or just through the website because I had one person send me their address by email in case it hadn't come through and when I looked it had come through blank

It's happened to me a few times when buyers send me the address and it doesn't say anything

I've found that the quick relist only works for the things listed the old look way all my things listed the new look way I have to still relist one by one

This has been happening for awhile and they do know about it. Everything that gets won on mine I now have to send the payment instructions and they used to go automatically, I always use the app to list things, so I don't know if it affects the things that get listide from the website, Only the odd thing that gets sold from me do the payment instructions go automatically, and I posted those things so long ago I might have listed them through the website instead of the app