Rob, The scenario.  Wife asked question on auction, goes and does some gardening , talks to the neighbour etc. Much later that day went to check if "her" question was answered and all she saw was " one question not answered and her question nowhere to be seen as it always does since in our case 2003, she thought , oops my mistake so again asked the same question again with the same result . it has now happened a number of times and I am getting sick and tired spending time sorting out problems not of our making. There was a message from TM to contact something somewhere  but good could no...

Read carefully Robert ,Why can’t I see "my" unanswered question I asked on an auction ? I am well aware that you can only see the answer on your question  if answered by that trader . I could not see if my question was even recorded

Things used to be so easy and uncomplicated with very few issues on TM but at the moment make sure you have the right ticks unticked rather than ticked and if you untick them for some reason they can become  ticked again without your knowledge. A tick box was created to be ticked if you wanted  something  and not untick a permanent tick box. I want a permanent unticked box for something I don't want . Ah well , nearly lunch 

Why can’t I see my unanswered question I asked on an auction ?

We don’t want to use ping !!!!! For us it is incredibly frustrating as again we were surprised that two recent items we sold used ping, YES I read all the previous comments here. If we want to use ping it should be at our discretion without having to un-tick a box There could be a blank box that a person could tick for permanently not wanting to use Ping. As far as we are concerned a box is for ticking not un-ticking

Well that was easy, just had a chat with Dani and problem solved.  

Yes first thing I always do is blacklist. Fortunately I don’t have to deal with this sort of behaviour often. I was looking for options this morning and Live Chat I will give a try . Thanks