Hi Bonnie and Yvonne, Thank you for your replies and advice, I really value and appreciate it. I wish TM would just fix all their bugs rather than users having to find work-arounds and rely on the advice of other members. I think they have given up on "customer service" in general. TM could at least advise users how long they expect it before "the system is trained" or "algorithms tweaked"  so the problems gone. Anyways thank you and best wishes to you both. 

HI Andrew, no, sorry I am not familiar with the "concept of spaghetti code" Could you kindly explain for myself and others who may read this thread. Kind regards.