How best to contact them? I'll try too.

There is a "Lost" folder?

And, not only that, usually the timer reverts back to two minutes again with a late bid (especially those who bid with 1 sec left) but when this "closing" and then losing to a higher bid, doesn't happen. Must be some strange loophole. TRADE ME - investigate, fix it and advise the community.

This infuriates me. We had a bid, it said closing then next minute someone else had won it. How does that happen? and really should that be allowed. Needs some investigation I reckon.

Same thing happened to me last night. Pretty sure it had closed. Checked this morning to arrange payment and boom! someone else had slipped in. Something wrong there. It was beyond the countdown. So annyoyed.