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Honestly, I'm not certain they are checking it out - Most of my chats with the chat-box customer service team are cut off by the team before they answer my questions... I guess it's been put into the "too hard basket". I've not paid for the coin as Trademe asked me to hold off until it was fixed. However, as you can imagine the seller is very much wanting the trade completed and the sale will likely fall through due to the inaction of "the tech team". It's a real shame as I've been after the coin for a very long time and they almost never come up for sale in New Zealand. What should have ...
Correct - I purchased an item for $790 + Postage from an international seller. Trademe have then sent me an invoice for $908.50 + Postage. I've raised this with them and have been advised it's "being looked at by their tech team". However, after waiting almost two weeks with near daily follow-ups on my part, I'm very much wondering if it's being looked into at all. Hence, I'm keen to know if others are experiencing the same bug or if it's an isolated event (which might explain their lack of urgency in finding a fix).
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Recent activity
Votes
Honestly, I'm not certain they are checking it out - Most of my chats with the chat-box customer service team are cut off by the team before they answer my questions... I guess it's been put into the "too hard basket". I've not paid for the coin as Trademe asked me to hold off until it was fixed. However, as you can imagine the seller is very much wanting the trade completed and the sale will likely fall through due to the inaction of "the tech team". It's a real shame as I've been after the coin for a very long time and they almost never come up for sale in New Zealand. What should have ...
Joshua
Created
3 Votes
Correct - I purchased an item for $790 + Postage from an international seller. Trademe have then sent me an invoice for $908.50 + Postage. I've raised this with them and have been advised it's "being looked at by their tech team". However, after waiting almost two weeks with near daily follow-ups on my part, I'm very much wondering if it's being looked into at all. Hence, I'm keen to know if others are experiencing the same bug or if it's an isolated event (which might explain their lack of urgency in finding a fix).
Joshua
Created
0 Votes