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Hi, just reporting that I've had this problem with the Dunedin service. Two pickups scheduled through Trade Me. When they didn't collect when expected, I called the Dunedin depot for Aramex and spoke to the support agent. There was no record for my address, including the two current and a third recently booked. She then advised I need to call after each scheduled request through Trade Me to arrange pickup of the item(s). Didn't push it over the call as it was apparent the agent was only trying to help and it was outside of her control. I've not had this problem with NZ Post and they have be...
Admin: You should be able to validate that without my falling through your script. It's either a bug post-upgrade that's simple to confirm or it's a me issue. Not seeing others report it. Update: I was able to adjust the shipping requirements in the app, but those auctions now show status "Buyer must pickup from..." - the courier option is shown - while the setting for the auction is correctly set as "Buyer can pickup..." This is showing on my current auctions. Anyone else seeing inconsistent Shipping settings?
Hi, this is still occurring. I list my items as "Pick-up available". But when I view the item again it has defaulted to "No pick-up". This occurs with all of my items. I only use the website now to create and edit items as there are a variety of other bugs with the app. But editing without saving on the app shows the item as "No pick-up". Likewise, the listing itself shows the sale as no pick-up even though I create and re-edit the listing to be "Pick-up available". This is very frustrating and I've started noting in the listings that pick-up is available if required. I really don't want to...
Update: Still unable to set in a browser on Windows, but able to enable in the Android app.
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Recent activity
Votes
Hi, just reporting that I've had this problem with the Dunedin service. Two pickups scheduled through Trade Me. When they didn't collect when expected, I called the Dunedin depot for Aramex and spoke to the support agent. There was no record for my address, including the two current and a third recently booked. She then advised I need to call after each scheduled request through Trade Me to arrange pickup of the item(s). Didn't push it over the call as it was apparent the agent was only trying to help and it was outside of her control. I've not had this problem with NZ Post and they have be...
millier
Created
3 Votes
Admin: You should be able to validate that without my falling through your script. It's either a bug post-upgrade that's simple to confirm or it's a me issue. Not seeing others report it. Update: I was able to adjust the shipping requirements in the app, but those auctions now show status "Buyer must pickup from..." - the courier option is shown - while the setting for the auction is correctly set as "Buyer can pickup..." This is showing on my current auctions. Anyone else seeing inconsistent Shipping settings?
millier
Created
2 Votes
Hi, this is still occurring. I list my items as "Pick-up available". But when I view the item again it has defaulted to "No pick-up". This occurs with all of my items. I only use the website now to create and edit items as there are a variety of other bugs with the app. But editing without saving on the app shows the item as "No pick-up". Likewise, the listing itself shows the sale as no pick-up even though I create and re-edit the listing to be "Pick-up available". This is very frustrating and I've started noting in the listings that pick-up is available if required. I really don't want to...
millier
Created
1 Vote
Update: Still unable to set in a browser on Windows, but able to enable in the Android app.
millier
Created
0 Votes