Having HALF of all your rural sales be problematic is just totally unacceptable, and it's their fault that it is happening. I won't be changing until they get it sorted out.
Callum I use the $0.00 pick up only as not just an option for them to pay with Ping and collect in person (can be done contactlessly) but as a way of indicating exactly WHERE pick-up is from. As is typical with TM's "locations", I live some 25 kms from the indicated town, so having a more accurate location is necessary.
flossy63 exactly! I don't have enough margin in my items to make it feasible for me cover the shipping costs, and upping my prices to compensate will make my items too expensive. Neither is going to generate sales, or income for TM from those sales! Somebody over there needs to realise that no sellers means no buyers and no income for them.
There are 3 things that need to be sorted before I can use the new templates: (1) I need to be able to indicate Nationwide - Urban" and "Nationwide - Rural". Otherwise buyers are always going to choose the cheaper option, and get grumpy when told they have to pay extra. (2) I need a $0.00 option or something similar so that I can allow buyers to pay via Ping but still pick up their purchase. (3) I need to be able to indicate different shipping prices on MQL's depending on the number of items a buyer purchases. One or two items are never going to fit in the same size package as 6 or 8, ...
123kitchens I don't use BAC either, even though I do send parcels with a tracked service. I live rural, so a 50+ km round trip to town each day to send parcels via Courier is just not practical, and no couriers pick up from rural addresses. So I use NZ Post, which offer an excellent service to rural customers - 6 days a week mail delivery and 5 days a week parcel collection. I can buy shipping online as and when I need it (no need to invest in a stock of Courier bags), and their pricing structure is probably cheaper than some Courier companies. It has annoyed me that because I use NZ P...
Arthur, I've been buying and selling on here for 17 years this March (back before In Trade" accounts were ever heard of), and TM using sellers as free sources of advice is nothing new! And having them release unthought-out and problematic software is nothing new either. It would be nice if they could actually seek advice at the development stage instead of launching a thoretically good idea that has been very poorly designed and implemented. Actually, what would be really good would be having them fix the bugs and problems that still exist from previous "good ideas' before launching anot...
Arthur, I know I'm not the only seller who works this way, after all the purpose of having MQLs was so a buyer could decide how many "widgets" they wanted or needed. Now making that impractical with this new shipping system is just nuts! It says to me that whoever designed it has not factored in their thinking a very frequently used listing feature, and possibly other ones that we haven't stumbled across yet. We also know that there will be inevitable "adjustments" that will need to be made to this system, which will be even more confusing to buyers and sellers alike.
Yes, I do. I've sold items locally at the occasional market etc so I'm known to a local customer base, and I quite regularly get locals who will buy an item on TM and arrange to pick up after work or on a weekend. It's convenient for them, and works well for me. I've also had buyers use it on smaller items when they've already purchased a larger one, and that's fine with me. I also really need that range of shipping prices on MQLs, and I dread the kind of fuss and complaints there will be when buyers opt for the wrong shipping price because they don't understand what the various prices ...
I've finally got the email this morning. However, it doesn't attack 2 of my biggest problems: 1) Many of my listings are MQLs, so shipping costs vary depending on how many a booyer chooses. I had my templates set up so that the description very clearly stated how many could be sent for what price, but I am unable to do that with this system. In fact, no description of any kind seems possible so even basic info like urban or rual, or for larger items NI or SI can be listed but I can't say what the different prices cover. 2) I allow local buyers to Pick-Up their purchase(s), so I have alw...