Items drop off your won items list after 45 days, and dispute reports need to be made within those 45 days.  As your purchase was 17/8/24, the last day for a dispute report was 1st of October. You will need to contact Trade Me to see if they can file a report for you manually. Otherwise the Disputes Tribunal is the best bet.  As you have video evidence of the problem, it should not be too difficult to prove it was faulty, and in which case the retailer was required to either repair, replace or refund you (not store credit).

Bidbud can place bulk feedback. I don't use it myself (have my own system), just remembered it exists :) https://www.bidbud.co.nz/selling/sold Looks like you tick the sold items you want to feedback, and complete it at the bottom of the page (all selected will get the same feedback).    

You can only put listings into "leaf" categories (the categories at the very end of the chain), in your case you would need to put the lising into  Building & renovation > Bathroom > Baths > Baths Yes there are two "Baths" categories, one inside the other, you must use the deepest one, that is the "leaf" (just like trees have a leaf on the end of a branch).  

Yes, this first claim under the new rule is so small that I'm reluctant to poke the IRD hornets nest over a couple bucks. Now the aggregator has just amended the credit to be the full inclusive amount anyway, I don't think they quite know what to do either. Seems I am the only person questioning it, expect nobody else cares or just assumes NZ Post must know what they are doing (I don't have quite so much faith).    

> The hacked account would have had enough credit to cover the Success Fee - otherwise the listing would not have been allowed to proceed The success fee isn't known until the auction closes, so that is not possible.  As long as your account is not negative you can create a listing, it might well go negative when the item is sold depending on the value you sell it for. This is getting pretty off-topic now.

Since it's confirmed that it's a Wise account and you didn't give the details they needed hopefully it was never released to the scammer and will be refunded to you eventually.  Keep your fingers crossed!

NB: I think Wise NZ local accounts start with 04, if that's you,   https://wise.com/help/articles/2978048/i-may-be-the-victim-of-fraud-or-a-scam  

As another posted above indicated, this is the Community Message Board, I am not Trade Me. Most likely the account you paid is a "Wise" account, Wise (ex TransferWise) operates a service where overseas people (scammers in this case, but sometimes legitimate businesses) can have a local bank account in a country for people to pay them.  The account number looks just like a "normal" bank account number, and works just like one too, there is no outward sign that it is a "Wise" account to the sender. Sometimes Wise requires extra information about the sender of funds to an account before they r...

Yeah that is a scam.  

 I want to know why the success fee is also charged on the shipping charges Because before the fees applied to shipping as well people used to dodge fees by inflating the shipping and reducing the item price -  like Product $5 and Shipping $15 instead of Product $10 and Shipping $5.  So the fees were put on the whole lot to make that no longer and useful fee-dodging technique and make sellers be more honest about shipping costs.