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Items drop off your won items list after 45 days, and dispute reports need to be made within those 45 days. As your purchase was 17/8/24, the last day for a dispute report was 1st of October. You will need to contact Trade Me to see if they can file a report for you manually. Otherwise the Disputes Tribunal is the best bet. As you have video evidence of the problem, it should not be too difficult to prove it was faulty, and in which case the retailer was required to either repair, replace or refund you (not store credit).
Bidbud can place bulk feedback. I don't use it myself (have my own system), just remembered it exists :) https://www.bidbud.co.nz/selling/sold Looks like you tick the sold items you want to feedback, and complete it at the bottom of the page (all selected will get the same feedback).
Go the to the feedback page of the seller, locate the feedback you left, and there is an "edit this feedback" link. You can only edit a feedback once, if you have already edited it before, then you can only delete it.
Yes the thought has struck me also, sometimes the category snapped to is so ridiculously wrong and only one seller has their items in there, that I wonder if it really was a mistake or if they have actually figured out "the algorithm". I usually find it is chinese sellers.
You can only put listings into "leaf" categories (the categories at the very end of the chain), in your case you would need to put the lising into Building & renovation > Bathroom > Baths > Baths Yes there are two "Baths" categories, one inside the other, you must use the deepest one, that is the "leaf" (just like trees have a leaf on the end of a branch).
The T&C require you to... [To sell] from a country other than New Zealand, you'll need to offer buyers the option of paying by at least one of: Ping, Pay Now, Afterpay, or payment to a domestic New Zealand bank account. Unfortunately scammers have been using Wise NZ accounts to scam Trade Me buyers, so not too surprised that if Trade Me gets a whiff that it is a Wise account they will deny you. You may talk to Westpac, ASB or ANZ about setting up a local New Zealand account from in Australia, I think it might be possible with one of them, I forget which, although you might have to make a ...
Yes, this first claim under the new rule is so small that I'm reluctant to poke the IRD hornets nest over a couple bucks. Now the aggregator has just amended the credit to be the full inclusive amount anyway, I don't think they quite know what to do either. Seems I am the only person questioning it, expect nobody else cares or just assumes NZ Post must know what they are doing (I don't have quite so much faith).
> The hacked account would have had enough credit to cover the Success Fee - otherwise the listing would not have been allowed to proceed The success fee isn't known until the auction closes, so that is not possible. As long as your account is not negative you can create a listing, it might well go negative when the item is sold depending on the value you sell it for. This is getting pretty off-topic now.
Since it's confirmed that it's a Wise account and you didn't give the details they needed hopefully it was never released to the scammer and will be refunded to you eventually. Keep your fingers crossed!
NB: I think Wise NZ local accounts start with 04, if that's you, https://wise.com/help/articles/2978048/i-may-be-the-victim-of-fraud-or-a-scam
Comments
Recent activity
Votes
Items drop off your won items list after 45 days, and dispute reports need to be made within those 45 days. As your purchase was 17/8/24, the last day for a dispute report was 1st of October. You will need to contact Trade Me to see if they can file a report for you manually. Otherwise the Disputes Tribunal is the best bet. As you have video evidence of the problem, it should not be too difficult to prove it was faulty, and in which case the retailer was required to either repair, replace or refund you (not store credit).
James
Created
0 Votes
Bidbud can place bulk feedback. I don't use it myself (have my own system), just remembered it exists :) https://www.bidbud.co.nz/selling/sold Looks like you tick the sold items you want to feedback, and complete it at the bottom of the page (all selected will get the same feedback).
James
Created
0 Votes
Go the to the feedback page of the seller, locate the feedback you left, and there is an "edit this feedback" link. You can only edit a feedback once, if you have already edited it before, then you can only delete it.
James
Created
0 Votes
Yes the thought has struck me also, sometimes the category snapped to is so ridiculously wrong and only one seller has their items in there, that I wonder if it really was a mistake or if they have actually figured out "the algorithm". I usually find it is chinese sellers.
James
Created
0 Votes
You can only put listings into "leaf" categories (the categories at the very end of the chain), in your case you would need to put the lising into Building & renovation > Bathroom > Baths > Baths Yes there are two "Baths" categories, one inside the other, you must use the deepest one, that is the "leaf" (just like trees have a leaf on the end of a branch).
James
Created
0 Votes
The T&C require you to... [To sell] from a country other than New Zealand, you'll need to offer buyers the option of paying by at least one of: Ping, Pay Now, Afterpay, or payment to a domestic New Zealand bank account. Unfortunately scammers have been using Wise NZ accounts to scam Trade Me buyers, so not too surprised that if Trade Me gets a whiff that it is a Wise account they will deny you. You may talk to Westpac, ASB or ANZ about setting up a local New Zealand account from in Australia, I think it might be possible with one of them, I forget which, although you might have to make a ...
James
Created
0 Votes
Yes, this first claim under the new rule is so small that I'm reluctant to poke the IRD hornets nest over a couple bucks. Now the aggregator has just amended the credit to be the full inclusive amount anyway, I don't think they quite know what to do either. Seems I am the only person questioning it, expect nobody else cares or just assumes NZ Post must know what they are doing (I don't have quite so much faith).
James
Created
0 Votes
> The hacked account would have had enough credit to cover the Success Fee - otherwise the listing would not have been allowed to proceed The success fee isn't known until the auction closes, so that is not possible. As long as your account is not negative you can create a listing, it might well go negative when the item is sold depending on the value you sell it for. This is getting pretty off-topic now.
James
Created
0 Votes
Since it's confirmed that it's a Wise account and you didn't give the details they needed hopefully it was never released to the scammer and will be refunded to you eventually. Keep your fingers crossed!
James
Created
0 Votes
NB: I think Wise NZ local accounts start with 04, if that's you, https://wise.com/help/articles/2978048/i-may-be-the-victim-of-fraud-or-a-scam
James
Created
0 Votes