Yep, If TM were doing all this for the buying customer don't you think it would have been good pr for them to have sent a standard email out to all that are registered explaining the new system and the hitches that might happen during the changes. Advising buyers to read and communicate with sellers directions etc. Gosh if NZ Post can email us every week with changes and stuff going on within the company and warn them why can't TM. They are trying to be one of the big boys so come on get your media people working and stop just leaving us all in the dark and not listening to your most import...
Totally agree with you Kate. I'm so sick of wasting hours in my day to sort out these shipping options and trying to be nice to customers and explain TM's changes that just do not make sense. Strike comes to mind, no sellers no profit for them, wish it was an option but realize it just isn't. Wish they would pay us for all the time we waste trying to implement the changes. I've changed all my shipping templates and yes customers will one day get the picture that they must actually read the stuff we write up but until then it's just more stress on us sellers.
unfortunately shipping changes will only update when the auction has ended and relisted. A real pain in the proverbial having to go into each live auction to make a change if you want it to show right away.
Thanks Cam, I'm still hoping that having the Rural moved to the second box will be an option. Seeing that Nationwide wording first seems to hook some people, they don't read any further except the prices. Nationwide means Nationwide there is no BUT for Town or Rural. I have not seen any difference in my listings ranking over the last week, so yep I would like to know exactly what difference this new template is supposed to make. Cheers
Arthur, Yes I could try that, putting the Rural option at the top. It will show first in choices then but I'm not sure it would do any good in the shopping cart when they do multiple buys as that even lets them get through with no postge option selected at all. I do wish trade me left us with a bit more control on how we display shipping options.
Rural Postage Option: Just gotta have another moan with this new template. Have slowly been changing some of my stock over but once again I get customers who are rural and they go select Nationwide (cheaper option). They DO NOT read any further with selecting the Rural choice, all they see is Nationwide. One customer did one buy on day 1 selected Rural from MY own shipping choices, the next day did another order of multiple buys and what a surprise out of all the choices she selected the Nationwide Express cheaper option and ijnored the Rural Option. Trade ME could you at the very least cha...
If you want to use your own wording do not click on Use Shipping Template as that is what TM have taken over. Select Specify Shipping Cost and set up your own wording in that. Hope it helps.
Cool thanks for that tip. makes it much easier.
Thanks 123 kitchens. will the adding a . or something extra help make the changes right away ? I've done the bulk update but the postage changes only update once the auction relists not immediately.
Yes, you have to select the option in MP "Specify Shipping Cost". The only downside is you have to wait for your auctions to end then relist to have it auto updated. I'm actually opening up each auction (almost 500) then saving them to have the update happen right away.