If the Seller is “In Trade” then they have a Duty of Care (Consumer Guarantees Act) to ensure delivery of the item. If it’s lost they must initiate a claim with the CourierCompany which will investigate.Keep all your emails to seller to maintain a trail. Don’t get involved - with Courier Co unless you absolutely have to. If it’s a casual trader then it’s simply a matter of responsibility and courtesy for the Seller to follow up. However if you don’t get co- operation then take the reins and contact Courier Company yourself. Always keep it polite and friendly but keep your finger on the butt...

Agree with most of the above. I boxed on using half new site which flicked back n forth between the two. Didn’t realise how many of the old familiar useful features have actually been removed or made darn hard to find. Even when I do spend ages scratching around for a solution rather than use Chat. I use expired listings daily to check actual SOLD prices as a guide for my listings.. So much more useful than looking at other current listings. It doesn’t seem possible to just select USED items as opposed to NEW. I have always used the laptop to do my listings as it’s practically impossible fo...

Lucy, FYI…Just received another update for this despite clicking on UNFOLLOW.  SEEMS THE CLICK ON “UNFOLLOW”  BOX doesn’t “ stick”… cheers Lizzie

I used the tab directly below the opening post . 🤞🏻

Thank you Lucy. Have just “ unfollowed “ again. Let’s see if it sticks this time. Cheers :-)

Sick n tired of getting screeds of updates on Community Posts/ threads that I haven’t contributed to or have any interest in. I have NOT clicked the blue FOLLOW button on this thread. What to do? Frustrating…