Is that the seller who states on their listings that they aren't liable for any variations between the description & photos and what you actually get after you've purchased? I certainly wouldn't buy anything from a company that has such a wide ranging disclaimer in their listings. I would also be surprised if it is permissible under Trade Me's terms and conditions to sell you something which could be completely different to what they describe and show. I would report it to Trade Me and see what they say.
This problem has been there for a very long time, and it's quite annoying. It might be worth reporting it to Trade Me, but it's very hit and miss whether they will do anything about it. I've personally given up reporting bugs, as there are now so many of them, and Trade Me don't seem to have the resources these days to do anything other than to fight the most urgent fires.
Rings are not covered by NZ Post's included insurance.
New Zealand banks are behind the times compared to most banks overseas, and only process payments Monday to Friday (except public holidays). However, from around April 2023, most of the big banks here will start processing payments 365 days a year. Most other countries now have real time (instant) bank payments. There are plans to implement this in NZ eventually, but unfortunately there are no timescales yet.
In the recent webinar session, Trade Me did say they will be withdrawing the old shipping templates for professional sellers, which presumably means for everyone who is in-trade (although, like almost everything in the webinar, they were rather vague about the detail). They didn't give any timescale, but it's worth planning for losing access to the old templates if you're a professional seller.
Yep, that bug seems to have been fixed now. The implementation of the shipping templates still seems a bit slapdash, but at least it's good enough to be broadly usable now. I wish they would use the same product names that NZ Post now uses for courier services (i.e. Courier Economy, Courier and Express) instead of inventing their own names.The destination should really be where they indicate rural or non-rural rather than the product name. Also, I can't see the purpose of the cut-off time on the template. I anticipated it would change the estimated delivery time depending on the time of day...
There does seem to be a bug with this. I can use the new non-rural options if I don't have a combined shipping option on the template. As soon as I add a combined shipping option, it won't save. I've emailed Trade Me with the details, and hopefully they'll be able to get this working correctly.
It's not working for me either. I get a message that says "There was an error, please try again later".
Ah yes, I can see it now. Thanks for that. Yes, I think the "Carrier" only determines what drop-down options you see under "Product" - the choice of Carrier doesn't seem to make any difference to what the buyer sees on the listing.
James, do you have any more details of this update? I might be missing something, but I can't see anything different on my templates at the moment?