Is that the seller who states on their listings that they aren't liable for any variations between the description & photos and what you actually get after you've purchased? I certainly wouldn't buy anything from a company that has such a wide ranging disclaimer in their listings. I would also be surprised if it is permissible under Trade Me's terms and conditions to sell you something which could be completely different to what they describe and show. I would report it to Trade Me and see what they say.
I think it could be a tough Christmas this year, sales seem to be down everywhere. I think a lot of people are struggling and cutting back right now. Added to the fact that Trade Me seems to be a declining platform, I think it's going to be much quieter than usual on here for a lot of sellers. Trade Me really should do something about the sell through rate and the listing allowance. It's easy to get into a downward spiral where sales fall, your stats get worse, you have to list less, so sales falls again... and around and around it goes. It's in no-one's best interest for it to work the way...
This problem has been there for a very long time, and it's quite annoying. It might be worth reporting it to Trade Me, but it's very hit and miss whether they will do anything about it. I've personally given up reporting bugs, as there are now so many of them, and Trade Me don't seem to have the resources these days to do anything other than to fight the most urgent fires.
Interestingly, there's a new story on Stuff today about the Commerce Commission currently taking an active interest in companies that may be making a profit out of credit card surcharges. They quote the example of 2degrees, who have recently reduced their fee from 1.75% to 1%. They haven't yet ruled out introducing additional regulations to limit the fees that companies can charge their customers, but they currently seem to be focusing on educating companies on their obligation to not profit from these fees. It will be very interesting to see how this develops.
The 0.8% cap only applies to the interchange fee. That is one component of credit card charges, and is the fee that is charged between the two banks involved in the transaction whenever the card is used. There are also other components that make up the total charge for using a credit card. Although 1.95% is relatively high compared to what many others are charging, there is no specific maximum legal fee, they just shouldn't be profiting from the charges. As a guide, Consumer NZ considers a total charge above 2.5% to be potentially excessive, but it's open to interpretation. Anyone attemptin...
Exactly the same here. As a very occasional user of the app, I'm 95% certain to miss any messages sent that way. It's just weird releasing such an obviously incomplete messaging system. It should work on all platforms or not at all.
Rings are not covered by NZ Post's included insurance.
Personally, I don't think it's value for money in most cases. I think it's also getting questionable as to whether these "promotions" comply with the Fair Trading Act. When they don't clearly tell you what proportion of users are still on the old look (is it a minority or a majority?) who will actually get to experience the first listed benefit of the paid promotion, there is some doubt as to whether it's clear enough what you're actually getting in return for your money, especially with important information demoted to a small-print footnote.
New Zealand banks are behind the times compared to most banks overseas, and only process payments Monday to Friday (except public holidays). However, from around April 2023, most of the big banks here will start processing payments 365 days a year. Most other countries now have real time (instant) bank payments. There are plans to implement this in NZ eventually, but unfortunately there are no timescales yet.
In the recent webinar session, Trade Me did say they will be withdrawing the old shipping templates for professional sellers, which presumably means for everyone who is in-trade (although, like almost everything in the webinar, they were rather vague about the detail). They didn't give any timescale, but it's worth planning for losing access to the old templates if you're a professional seller.