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there have been a number of posts about this.... Try this thread for some tips or pop cannot list car in the search box... https://help.trademe.co.nz/hc/en-us/community/posts/4413127878029/comments/4763759019161
They probably just bid to what they could afford. Like you did. There is no way they can know what your auto-bid is until they go over it so they probably just gave up on it. I don't see any reason for it to be a scam. And I can't see any proof of 'foul play' in your post for Trade Me to follow up on.
I would not offer refund as photo is proof of delivery. You won't be able to claim from the courier with this proof. You can still work through some things tho. Does the photo (has the buyer seen it?) indicate clearly where it was left? letterbox or elsewhere? This happened to me a couple of times and I got the party to check around the area again, and, to ask if anyone in the house had bought the parcel in. Both my parcels were found. One was sitting on the doorstep half an hour later! The other had been picked up by a family member.
There were quite a few posts on here from members who only had ping and no bank transfer option available while the promo was on. perhaps you can find them with a search if they haven't been removed.
Yes. We found if the auction was created under the new look parameters and was one of the ones that went out of date, as well as the other oddities, the quick relist option would not work. It just does not relist with the rest of them. They broke it. And please don't tell me to use my products. I just don't have the time to slog through that. My products just does not suit everyone.
On your won items page there is dispute resolution button for the auction. If the seller won't respond you can start a dispute via Trade Me. Takes a while to get through the process but starting it may push the seller to refund you.
That is not a good situation. Sorry to see that is happening to you. I hope you kept copies of the advertisement you relied on. That is your evidence. The seller cannot use some old historic advertisement you have never seen. If you have the rego NZ Transport could possibly help you with the sellers full details and address. If you wish to pursue the COF requirement it could be very long winded. If you want to get your deposit back and walk away from it it may be simpler. Disputes Tribunal is likely your recourse for this. But fill out the trade me forms, these will give you all the sellers...
Hi Linto. This sort of communication is not acceptable to trade me and there is a way to deal with it. As you no longer seem to need the item from this trader as you ordered another, you can go ahead with the dispute you lodged. You don't have to communicate with the seller any longer. You will get an email for your lodged dispute in a few days asking if the problem has been resolved. You just tick the box to say it hasn't. And you do that until you get your money back. You may have to be a bit strong and stand your ground. In one last email, you could tell the trader you will no longer rep...
Hi Jennifer. 45 days is the shelf life for sold and unsolds so if it is past that it's gone. sometimes you can find it in your items I re-listed emails IF you opted to get them emailed in your settings, and, of course, hung on to them. PS this is the community page you are on for trade me buyers and sellers. TM members can help with advice :) If you ever need to Contact Trade Me go to contact us bottom of any page and then look for the chat bubble.
Yes, that would be an irritating scenario! The success fee email is an automated one and it looks like the buyer chose the auto option to say I want to go ahead with the trade? So, you received the auto email for decline on the basis of what the buyer chose. S is spot on to suggest live chat to sort it.
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there have been a number of posts about this.... Try this thread for some tips or pop cannot list car in the search box... https://help.trademe.co.nz/hc/en-us/community/posts/4413127878029/comments/4763759019161
L
Created
2 Votes
They probably just bid to what they could afford. Like you did. There is no way they can know what your auto-bid is until they go over it so they probably just gave up on it. I don't see any reason for it to be a scam. And I can't see any proof of 'foul play' in your post for Trade Me to follow up on.
L
Created
2 Votes
I would not offer refund as photo is proof of delivery. You won't be able to claim from the courier with this proof. You can still work through some things tho. Does the photo (has the buyer seen it?) indicate clearly where it was left? letterbox or elsewhere? This happened to me a couple of times and I got the party to check around the area again, and, to ask if anyone in the house had bought the parcel in. Both my parcels were found. One was sitting on the doorstep half an hour later! The other had been picked up by a family member.
L
Created
2 Votes
There were quite a few posts on here from members who only had ping and no bank transfer option available while the promo was on. perhaps you can find them with a search if they haven't been removed.
L
Created
2 Votes
Yes. We found if the auction was created under the new look parameters and was one of the ones that went out of date, as well as the other oddities, the quick relist option would not work. It just does not relist with the rest of them. They broke it. And please don't tell me to use my products. I just don't have the time to slog through that. My products just does not suit everyone.
L
Created
2 Votes
On your won items page there is dispute resolution button for the auction. If the seller won't respond you can start a dispute via Trade Me. Takes a while to get through the process but starting it may push the seller to refund you.
L
Created
2 Votes
That is not a good situation. Sorry to see that is happening to you. I hope you kept copies of the advertisement you relied on. That is your evidence. The seller cannot use some old historic advertisement you have never seen. If you have the rego NZ Transport could possibly help you with the sellers full details and address. If you wish to pursue the COF requirement it could be very long winded. If you want to get your deposit back and walk away from it it may be simpler. Disputes Tribunal is likely your recourse for this. But fill out the trade me forms, these will give you all the sellers...
L
Created
2 Votes
Hi Linto. This sort of communication is not acceptable to trade me and there is a way to deal with it. As you no longer seem to need the item from this trader as you ordered another, you can go ahead with the dispute you lodged. You don't have to communicate with the seller any longer. You will get an email for your lodged dispute in a few days asking if the problem has been resolved. You just tick the box to say it hasn't. And you do that until you get your money back. You may have to be a bit strong and stand your ground. In one last email, you could tell the trader you will no longer rep...
L
Created
1 Vote
Hi Jennifer. 45 days is the shelf life for sold and unsolds so if it is past that it's gone. sometimes you can find it in your items I re-listed emails IF you opted to get them emailed in your settings, and, of course, hung on to them. PS this is the community page you are on for trade me buyers and sellers. TM members can help with advice :) If you ever need to Contact Trade Me go to contact us bottom of any page and then look for the chat bubble.
L
Created
1 Vote
Yes, that would be an irritating scenario! The success fee email is an automated one and it looks like the buyer chose the auto option to say I want to go ahead with the trade? So, you received the auto email for decline on the basis of what the buyer chose. S is spot on to suggest live chat to sort it.
L
Created
1 Vote