Hi Liz. That would make me uneasy too. As you say I would report them and send their emails to Trade Me as well. they have refused to pay so I would ask for a success fee refund and use the trade is not going ahead option. And blacklist them. I am sure Trade Me will back you on this one. Good luck!

there have been a number of posts about this.... Try this thread for some tips or pop cannot list car in the search box... https://help.trademe.co.nz/hc/en-us/community/posts/4413127878029/comments/4763759019161

They probably just bid to what they could afford. Like you did. There is no way they can know what your auto-bid is until they go over it so they probably just gave up on it. I don't see any reason for it to be a scam. And I can't see any proof of 'foul play' in your post for Trade Me to follow up on.

I would not offer refund as photo is proof of delivery. You won't be able to claim from the courier with this proof. You can still work through some things tho. Does the photo (has the buyer seen it?) indicate clearly where it was left? letterbox or elsewhere? This happened to me a couple of times and I got the party to check around the area again, and, to ask if anyone in the house had bought the parcel in. Both my parcels were found. One was sitting on the doorstep half an hour later! The other had been picked up by a family member.    

I can't see who I am offering to either. So I am not sending them anymore. Have to enter my suburb in shipping page. Why? then I cannot quick relist at auction close as it tells me I must enter shipping options. I HAVE selected the only options I can from the drop downs locked in by trade me. This is a bit of a mess.

Yes. We found if the auction was created under the new look parameters and was one of the ones that went out of date, as well as the other oddities, the quick relist option would not work. It just does not relist with the rest of them. They broke it. And please don't tell me to use my products. I just don't have the time to slog through that. My products just does not suit everyone.

On your won items page there is dispute resolution button for the auction. If the seller won't respond you can start a dispute via Trade Me. Takes a while to get through the process but starting it may push the seller to refund you. 

That is not a good situation. Sorry to see that is happening to you. I hope you kept copies of the advertisement you relied on. That is your evidence. The seller cannot use some old historic advertisement you have never seen. If you have the rego NZ Transport could possibly help you with the sellers full details and address. If you wish to pursue the COF requirement it could be very long winded. If you want to get your deposit back and walk away from it it may be simpler. Disputes Tribunal is likely your recourse for this. But fill out the trade me forms, these will give you all the sellers...

Hi Jennifer. 45 days is the shelf life for sold and unsolds so if it is past that it's gone. sometimes you can find it in your items I re-listed emails IF you opted to get them emailed in your settings, and, of course, hung on to them. PS this is the community page you are on for trade me buyers and sellers. TM members can help with advice :)  If you ever need to Contact Trade Me go to contact us bottom of any page and then look for the chat bubble.

Hi Holly. check out this post on a similar problem and the advice. https://help.trademe.co.nz/hc/en-us/community/posts/6922575830415-Who-pays-for-returning-a-not-wanted-item- Perhaps the seller could arrange to have the courier to collect from you to comply with Trade Me T & Cs? If they won't play ball go to Contact Us to get some help via live chat from TM or perhaps start a dispute?.