The desktop go to is no longer working for the person I know either.

I could see that could be a real problem! Functionality issues that many trade me members have on the new look have not yet been remedied. Perhaps amending those before providing a rather odd tweak that could jeopardize or create a dispute, with proof removed. Perhaps someone got tired of being asked to remove questions?

Fully agree with Callum there. Photo of the damage would be good. Who knows what level the damage is? 1 out of 10 or 10 out of 10! :)

Hi Lei. You could always talk to Trade Me via Contact Us, Live Chat, real person option as to why the seller is using their 'contacts' at Trade Me to put you on the back foot. That's a bit off. Sounds like it might be BS. Sorry you had this happen. Might have been a lucky escape.

Hi Liz. That would make me uneasy too. As you say I would report them and send their emails to Trade Me as well. they have refused to pay so I would ask for a success fee refund and use the trade is not going ahead option. And blacklist them. I am sure Trade Me will back you on this one. Good luck!

Hi Conner. I assume you have completed the first step of contacting the seller to sort this before lodging your dispute? If they are a seller who will fix the problem it will save a lot of time.

there have been a number of posts about this.... Try this thread for some tips or pop cannot list car in the search box... https://help.trademe.co.nz/hc/en-us/community/posts/4413127878029/comments/4763759019161

They probably just bid to what they could afford. Like you did. There is no way they can know what your auto-bid is until they go over it so they probably just gave up on it. I don't see any reason for it to be a scam. And I can't see any proof of 'foul play' in your post for Trade Me to follow up on.

I would not offer refund as photo is proof of delivery. You won't be able to claim from the courier with this proof. You can still work through some things tho. Does the photo (has the buyer seen it?) indicate clearly where it was left? letterbox or elsewhere? This happened to me a couple of times and I got the party to check around the area again, and, to ask if anyone in the house had bought the parcel in. Both my parcels were found. One was sitting on the doorstep half an hour later! The other had been picked up by a family member.    

There were quite a few posts on here from members who only had ping and no bank transfer option available while the promo was on. perhaps you can find them with a search if they haven't been removed.