Thanks Katie, I'll look into changing to PTP if TM aren't willing to just add non rural wording to the shipping options.  Shipping costs are bad enough without TM taking 10% on top and I have to pay GST on the extra bit I add on to cover the TM commission.  It's very wrong that TM take 10% as no one should really profit from a shipping charge.

Katie, This wouldn't suit my low cost items.  Purchase may only be $3 - $6 so there's a big difference between non rural and rural and if I charged them all an average they'd all have to pay around $7 for postage.  Buyers wouldn't pay that for a small package as it would be grossly overcharging them.

Yes it's amazing how many I have had over the years who say their parcel hasn't arrived and once they realise I don't refund or replace without further investigation (lodging a missing post query) the parcel mysteriously turns up.  I've had a couple who found it 'tucked' at the back of the letterbox, one said the neighbour had just turned up with it as they'd seen it sticking out of the letterbox a few days earlier.  Family member had brought it in and not informed them.  Sorry but I'm quite cynical now.  I have another telling me they haven't got their parcel which tracking shows was deliv...