Seems like there might be a bug in the system. I had a similar experience where the success fees were refunded, however 'refund denied' is showing when I scroll through the sale listing. 

If you go down the bottom of any page to 'Contact Us' and use the pull-down menu, live chat will come up.

Robyn, you make a very good point about the time wasted in trying to implement the shipping options. Not to mention the flak that you get when a buyer doesn't understand them.

The new template is completely unfit for purpose and ill-thought out.

Are you using the desktop or mobile site - I have just tried listing do a listing for a single axle trailer and it worked for me. I am using the desktop site.

Couldn't agree with you more David. As you wisely point out, without one the other cannot exist.

It's all the time faffing around that I am concerned about. It was bad enough when you got a rural dodger under the previous system when the options were clear, but I can see it being much worse with the nationwide option not showing urban only.

In its current state, it really is quite unworkable and is already causing headaches. The worst thing is there's no going back...

Are you attempting to print from the new mobile page - because labels don't seem to print from there - try swapping back to the desktop site - absolutely nothing to do with browsers, caches and the like. Just another non-functioning feature.

Contact Trade Me and they will sort it.