Kia ora everyone. Thanks for adding to this post. I'm passing on these reports to the team and I'll be here to update you when there's anything to share. 🙂

Kia ora Narlene, thanks for posting. Yes, get in touch and the team will see what they can do to help.

Apologies for that - that will be because the link was listing-specific for signed in Gary. 'Items I'm selling' from My Trade Me will also give the option to 'Edit quantity and price'. 

Kia ora Gary - I answered a moment ago before realising I was wrong!The listings closed because someone hit Buy Now and completed the purchases. The same thing will happen with the current listing also since you have the quantity set to 1. You need to edit the quantity on the listing - you can do that by logging in and clicking here.

Kia ora Richard, we can refund you the Trade Me account top up back to your card. You don't need to top up your Ping account to use that payment method - just use your card for any purchase that offers Ping and it will be processed through the system.

Thanks Gary and Callum. I'll get this bug reported and investigated.

Kia ora Name. It looks as though that success fee was in fact refunded - I'm not sure why says declined. I'll be getting that investigated and let you know. Callum - is that fee of yours showing as declined but has been refunded? 

Kia ora S. That additional article has now also been edited. Thanks so much 😊

Kia ora, thanks so much for posting. It's great that you've reached out about this, and thanks also to Callum and S for jumping in with advice.We're looking into this for you Graham&Kelly. In the meantime, go ahead and file a dispute report as Callum suggested. You can also reach out on Chat like S has said if you'd like to speak to someone right away. 

Hi Diana, you don't need to purchase or sell with your Trade Me account - you just need to log in. It looks as if you've done that now so your account won't be closing. If you get any other messages to say it will be, or if you wish to discuss anything else, you can use Live chat to speak to an agent right away. 🙂