Hi Brian, feel free to get in touch with our team using Chat and they can help you out with that. You won't have to pay twice for your listing. 🙂

Kia ora Brent. Sorry to read you've had a disappointment there. If bids were being placed in the final moments of the auction as you've described, this would be a case of auto-extend. If it doesn't look like it is from the bidding history, you can get in touch on Chat as S has set out above and we can look into it for you. 🙂 

Kia ora everyone. Thanks for adding to this post. I'm passing on these reports to the team and I'll be here to update you when there's anything to share. 🙂

Kia ora Narlene, thanks for posting. Yes, get in touch and the team will see what they can do to help.

Apologies for that - that will be because the link was listing-specific for signed in Gary. 'Items I'm selling' from My Trade Me will also give the option to 'Edit quantity and price'. 

Kia ora Gary - I answered a moment ago before realising I was wrong!The listings closed because someone hit Buy Now and completed the purchases. The same thing will happen with the current listing also since you have the quantity set to 1. You need to edit the quantity on the listing - you can do that by logging in and clicking here.

Kia ora Richard, we can refund you the Trade Me account top up back to your card. You don't need to top up your Ping account to use that payment method - just use your card for any purchase that offers Ping and it will be processed through the system.

Thanks Gary and Callum. I'll get this bug reported and investigated.

Kia ora Name. It looks as though that success fee was in fact refunded - I'm not sure why says declined. I'll be getting that investigated and let you know. Callum - is that fee of yours showing as declined but has been refunded? 

Kia ora S. That additional article has now also been edited. Thanks so much 😊