Hi Callum I am sorry I can’t agree with you about the Ping’s value . I don’t think I would add price for it. I am an accountant , not a business man, I will try reducing the cost, not increasing price.
In Contact us page, There is no email address, no phone number , but only messages box. Except the person I am talking here, Trade Me don’t seem care of us
The Live chat ask me what refund request I am after. It doesn’t listen to what I am saying. I am not asking refund. I am asking how and when I can receive my money.
The Trade Me Live chat is not helping. I chatted with a machine there.
hi Callum you explain a lot. But still did not tell me why trademe did not send me the email to confirm my bank account. It shows 1-2 day for money appearing in my account. Now you are telling me that my money is in trust account. Three days now since I licked the bottom to transfer the money from Ping account to my bank account . The buyer has got the machine but I do not know how and when I can get my money. How good trade environment is for seller! https://help.trademe.co.nz/hc/user_images/01J3J58PR2GWSMH6F82MFFJBJ1.jpeg it doesn't tell who should pay the 1.95% fee . I did not see ...
Acceptance of Ping payments is done via a tick box when you made your listing. It is ticked by default. If you don't want to accept Ping, you have to untick it. Hi Callum I don’t think it is right to tick Ping payment by default. Especially trademe charging customers a fee is definitely rip off. It is very similar with some internet cheating. People usually would not mind how to be paid as long as being paid before sending their stuff out. That is why we did not look at so-call the payment method options. 80%+ trademe account users would not know what Ping payment is. You say we only nee...
Read messages here. Find out that I am not the only one did not receive money from Ping account. I am an accountant. My question is where the money has gone to when it is neither in the Ping account, nor in our bank account. Two days, four days……some clever people can make a lot of profit every day by using other people’s money.
I received $980 in Ping account by selling a sewing machine . I transferred it out to my bank account on Monday,22nd jul. i received $0.01 on 23rd jul. why didn’t I receive the whole amount till now, 24th Jul? Two days now. Could you please let me know where is my money? Whatever Ping payment is. It doesn’t seem to work great for us. It doesn’t make the service better but worse. It seems immediately paid as soon as the purchase is confirmed. But the seller has to pay 1.95% . why? I did not ask this service. I was not told there was a fee. Honestly is it legal to take people’s money t...