Unknown charges

If you don't recognise a charge made to your bank account or credit card, check the following:

  1. Trade Me account – view the last 2,000 transactions via 'My Trade Me'.

  2. Ping account – view all transactions via 'Manage Ping'.

  3. Won items – view all purchased items from the past 45 days.

  4. Check who might have your card or bank details – ask around your household and friends/family to see if anyone may have used your card by mistake.

If you've checked the above and are still unsure about a charge, please get in touch below. 

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Find out what you can do if you've spotted an unknown charge.


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