If you think an item is stolen, contact your local Police station and provide this information directly.
We have a process in place with the NZ Police that needs to be followed. The police will contact us directly for any info they need.
Searching for stolen goods
If you’ve had goods stolen, and you think they may be listed on site, you can set up a Favourites search. We can’t look out for your goods proactively.
Note: you can also search for expired listings that are no longer on the site. Select the down arrow next to the magnifying glass on the search bar and select 'Search expired listings'.
If you find your item on site, begin the process with the NZ Police to reclaim your goods:
- Note the seller's username and auction number.
- Let us know about the item via the Community Watch button on the listing.
- Gather evidence that proves the item is yours, e.g serial numbers, proof of purchase and photos of your item with specific markings that match the listing.
- Take all of this info to your local Police station, including your Police file number from the burglary/theft, and file a complaint about the listed item. The Police will update you directly with the outcome of the investigation.