We're dedicated to providing a safe trading environment for our members. This covers stuff onsite, and what occurs as a result of a trade.
We expect all members to hold back from any of these behaviours when communicating with other members:
- Personal attacks
- Trolling (sending messages with the sole purpose of causing trouble or inciting an emotional response from others)
Reporting abuse or inappropriate behaviour
If a trade has gotten out of hand and you feel the communication is inappropriate, report it to us directly.
If you feel at risk, we recommend taking complaints to the police. Netsafe are the approved agency for looking into these kinds of complaints and we also recommend contacting them so they can do their own investigation.