Contacting the buyer

We'll show you how to contact the buyer – to arrange things like payment and delivery.

Contacting_the_buyer_or_seller.svg Contact the buyer – to arrange things like payment and delivery.

 

Email

Where to find the buyer’s email address:

  • Sale confirmation email.
  • Sold items – within 45 days of the listing closing (except classified listings).


Top arrow-up-24.svg

 

Payment instructions

Your payment instructions can be automatically sent to the buyer when a listing is won. If you haven't set this up yet – find out how.

You can also send payment instructions manually from your 'Sold' page.

Top arrow-up-24.svg



Thank you for your feedback!
This form is for anonymous article feedback and we aren't able to reply. If you need help, please contact us.
Something went wrong
Try the action again, or get in touch with us.