Contacting the buyer

After a listing has sold, we'll send you the buyer's email address.

If you’re having issues communicating with the buyer, we can help.

Payment instructions

Saved payment instructions can be automatically sent to the buyer when a listing is won.

You can also send payment instructions manually from your 'Sold' page.

We'll show you how to contact the buyer – and what to do if you're struggling to get hold of them.


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