Contacting the buyer

After a listing has sold, we'll send you the buyer's email address.

If you’re having issues communicating with the buyer – we can help.

Payment instructions

Saved payment instructions can be automatically sent to the buyer when a listing is won.

You can also send payment instructions manually from your 'Sold' page.

We'll show you how to contact the buyer – and what to do if you're struggling to get hold of them.

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