Contacting the buyer
We'll show you how to contact the buyer – to arrange things like payment and delivery.
Contact the buyer – to arrange things like payment and delivery.
Trade Me Messages
Messages is available on the Trade Me app (v108.2 or later) – for Marketplace and Motors listings in your Sold items.
- Open the listing from your Sold items in the app.
- Select ‘Message the buyer’.
- Open the listing from your Sold items in the app.
- Select ‘Message the buyer’.
To use Messages, download the Trade Me app:
Both the buyer and seller need to be using the app. If Messages isn’t available, email the buyer instead.
Where to find the buyer’s email address:
- Sale confirmation email.
- Sold items – within 45 days of the listing closing (except classified listings).
Payment instructions
Your payment instructions can be automatically sent to the buyer when a listing is won. If you haven't set this up yet – find out how.
You can also send payment instructions manually from your 'Sold' page.
Thank you for your feedback!