Contacting the buyer
We'll show you how to contact the buyer – to arrange things like payment and delivery.
Contact the buyer – to arrange things like payment and delivery.
Trade Me Messages
Messages is available on the Trade Me app (v108.2 or later) – for Marketplace and Motors listings in your Sold items.
1. Open the listing from your Sold items in the app.
2. Select ‘Message the buyer’.
1. Open the listing from your Sold items in the app.
2. Select ‘Message the buyer’.
To use Messages, download the Trade Me app:
Both the buyer and seller need to be using the app. If Messages isn’t available, email the buyer instead.
Where to find the buyer’s email address:
- Sale confirmation email.
- Sold items – within 45 days of the listing closing (except classified listings).
Payment instructions
Your payment instructions can be automatically sent to the buyer when a listing is won. If you haven't set this up yet – find out how.
You can also send payment instructions manually from your 'Sold' page.